Klaviyo: Email Marketing & SMS

SO much more functionality than Mailchimp! This app allows me to set up custom flows that make me feel like I'm connecting with my customers a lot more closely - I would highly recommend for any ecomm store!

This app isn’t a app for someone who looking to have all the work done for them, but it does help and provide a great experience and platform for new and old business. Try it, you will love it

I Used Klaviyo because me not competitive for create email campaign, is very easy..... i love Klaviyo

I have the basic unpaid membership and it's so bomb. You can make things look exactly how you want! I use them for my email marketing and I love it! You can customize everything about the emails. The only thing I don't like is the branding that comes with the unpaid version. I may upgrade so it isn't that bad.

The dynamic coupon in the flow automation stops working for more than a week. After I reported the issue, the support just tells me that it must be I made some changes to the coupon which causes the issue. But I am very sure no changes had been made and ask them to review my activity. Then only they acknowledge it is a bug from their side. So the support tells me that they are working to fix it (no ETA), meanwhile either use a static coupon code or stop giving coupons. 5 days passed and it is not solved yet. Absolutely dissapointed with this lousy service.

Quick response to help resolve a problem.

We made the switch from Mailchimp to Klaviyo and we love it so far. The support team are amazing too! Love how easy it was to migrate and how intuitive the platform is.

App not working, no access to app through Shopify, Flows disappeared without any reason. Can't access the account. Contacted Klaviyo two weeks ago and no response. $400 wasted.

Worst app of all history, they bid you 100$ per month without even having a proper service support. They are the best to price high but the service is literally bad, you have an answer every 24 hours, I definitely not recommend this poor app.

Disabled my account for no reason, then sent me a questionnaire of over 20 questions about the business in order to grant access to me again. I've waited over a day to resolve this issue and wasted many hours with the customer service.