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Worst app of all history, they bid you 100$ per month without even having a proper service support. They are the best to price high but the service is literally bad, you have an answer every 24 hours, I definitely not recommend this poor app.
Hey there. So sorry to hear that this has been your experience. We'd love to help get you up and running quickly and our team is reaching out to you directly to solve any issues on your account.
Disabled my account for no reason, then sent me a questionnaire of over 20 questions about the business in order to grant access to me again. I've waited over a day to resolve this issue and wasted many hours with the customer service.
We appreciate your feedback, the team has reached out to help you get this resolved!
I like this app a lot so far. I think email marketing is the #1 most important marketing activity for shops like mine, and this tool seems to have it all, and is very easy to use once you get started.
Great product, takes some time to learn it but once it clicks it's very powerful and once you template emails and sections of emails it's very fast to create what you need.
Please be aware. It is very hard to cancel account. App DOES NOT give you an easy cancellation option!
The app is very intuitive in creating different email marketing designs. However, I've had issues where the customer on the other end has error issues with access to the links , while other's don't.
So easy to use - wish I had installed this when I set my store up instead of Mailchimp. Great free app.
Out of all the email platforms out there. Klaviyo is my number r#1 choice. It integrates seamlessly with Shopify. 100% recommend.
great app. I recently started to use it. I think it is gonna be a killer app. So far great email tool
Its a robust app for sending email campaigns. I wouldnt call it simple to use though. Everything you have to start from scratch.
My main negative with it is the price. We have a large database of 39000 subscribers and Klaviyo is charging us USD $600 a month for the app which I think is ridiculous.
Once upon a time with traditional bricks and mortar stores, a database of 39000 was considered huge. But with ecommerce, you reach these kind of numbers in a much shorter period.
The only reason I have stuck with Klaviyo is because you can create dynamic (always updating) audiences to use in Facebook advertising.
ie. we can advertise to customers who have bought product X but not Y.
Once other email apps have this feature Im afraid I will be abandoning ship.
Sorry guys, but paying $600 a month for an email program is insane. You are being too greedy.