レビュー (2,941)

総合評価
4.6
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
編集日:2020年8月8日

not user or beginner friendly at all. the tutorials are very long winded and dont offer much help. I dont see how this app has the rating it does. very difficult and confusing to set up

Pretty Press Nails
アメリカ合衆国
アプリの使用期間:28日
2020年6月26日

Difficult to understand art the beginning. It gets easy then.
It gets the job done. Templates are good.

PolarisDeals
アメリカ合衆国
アプリの使用期間:約1ヶ月
2023年10月1日

I would highly recommend using another app. This one is horrible, I got this set up luckily under the free plan and I went to use a test email that I sent to myself and my account was disabled. I reached out to customer service to find out why and got some robotic answer.
The only thing I can think of is the fact I sent out two TEST emails to myself, which I still have yet to receive, and got disabled. What bothers me most about that is in the statement they sent me about anti-abuse is. They stated "You may receive performance alerts and warnings from us", I never received any notice, when I asked the customer service rep, if you can even call it customer service, I still have not gotten a response from 12 hours ago. I will be deleting from my store and using another app.

A Pet Store LLC
アメリカ合衆国
アプリの使用期間:27日
Klaviyoが返信しました 2023年10月4日

Thanks for the comments and we're sorry to hear you've gotten locked out of your account. It looks like the team has reached out, but needs you to respond to the latest email so we can get you back up and running.

Thanks!

2021年3月22日

I decided to remove this app and move on to something else. It was not as user-friendly for me at least. I need more direct support and not through email. I have a problem with companies that do not offer phone support. Email support is the most inefficient use of time and some of us simply need more guidance with a human over the phone.

Preparing 2Live
アメリカ合衆国
アプリの使用期間:27日
2021年7月7日

I'm a small business signed up to a PAID plan but cannot use Klaviyo because I simply cannot get any support at all. I've tried for weeks to get some basic onboarding assistance. Every time I manage to get a meeting booked in with someone from Klaviyo, they always cancel either at the very last minute or whilst I'm waiting for them to attend the meeting. They don't seem to cater for the Australian market (ie. all meeting times are US based) and I suspect that's why their 'support' team consistently cancel when the meeting is even close to AUS business hours (Note: I've even tried to attend in their own time zone however and still been stood up). A lot of time and money wasted so far with no result.

Gussy Dup
オーストラリア
アプリの使用期間:27日
Klaviyoが返信しました 2021年7月9日

Hey there! Totally hear you, that sounds frustrating. Our team should have already been in touch about getting that call scheduled. We love our Australian customers and look forward to getting you up and running.

2021年7月12日

I used it one time and after I deleted the app, I was charged for 70USD even tough we were not using it anymore. Be careful.

PICA·PAU Woodcraft® | Óculos de Sol de Madeira | Marca Portuguesa
ポルトガル
アプリの使用期間:27日
Klaviyoが返信しました 2021年7月12日

Hey there - sounds like your account didn't get cancelled properly. Totally understand and we're happy to help. If you can send a note to us through your account portal our team can look into it for you and get things corrected.

編集日:2021年11月1日

Unfortunately, not a good introduction on Klaviyo's part and support is slow to respond, if at all. Too bad! The Shopify integration does not work either. Support says everything is set up correctly but when I want to create a campaign, I have to manually export the contacts from Shopify and import them into Klaviyo. So what is the point of installing a Klaviyo app?

Bidetlity
ドイツ
アプリの使用期間:約2ヶ月
Klaviyoが返信しました 2021年11月1日

Hi Markus, thank you for sharing your experience and questions. I'm going to connect you with a team member who will address the confusion about our integration. They will provide you with some extra guidance and answer any questions you have. We are so excited to have you on Klaviyo!

2019年9月2日

A friend of mine recommended this app to me for my natural body care business. I use this app to help me with my email campaigns. The great thing (even though I just started using it) it tracks the emails. I was able to create my own email, which was so easy, as it was guided.

ILUVNIKI
アメリカ合衆国
アプリの使用期間:約1ヶ月
2018年12月25日

I wanted to make a Christmas E-mail with a discount code for my customers. Made it like a week ago. After submitting the campaign I was prompted with a massage saying "We will personally review campaign and get in touch with you within 24h" Now its like 5 days passed and never received anything. Deleted the app and will never use it again. Just made the e-mail in google and sent it to multiple people.

ProTrender
イギリス
アプリの使用期間:25日
編集日:2020年11月9日

Klaviyo customer support reply to my request after 24hrs. Why is my Welcome Series not sending? I have checked my Signup Forms tab and Enabled Integrations they are matching. Please note: Additionally, your account is on our free tier, so by default it will have Double Opt In. This feature requires anyone that signs up to receive a confirmation email which they must accept before they will be added to the newsletter and welcome flow. It is not uncommon for the confirmation email to be missed. I hope this can help someone who are not familiar with Double Opt In. Thank you Ian Nichols

Jarlia By Jolina (Jewellery Stylist) — Online shop — All rights reserved
イギリス
アプリの使用期間:1日