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We don't use SMS so based on my experience with Klaviyo as an EMS it is the best one out there in terms of functionality and accessibility. If you can't do what you want with Klaviyo then you can always use Integrations to add to the functionality. And if you need more functionality than that then you need to write custom software for your bespoke needs.
We've been really satisfied with Klaviyo since we started using it. The automations have made a huge difference, even for our small business. Easy to set up, powerful segmentation, and great email performance—highly recommended!
We really appreciate your review! It’s great to know Klaviyo is helping you succeed. We’re always here if you need anything!
Been using them for over 3 years. Between the price changes and the declining customer support, not to mention the LOW deliverability that they have, it is not worth it -- save your money and go elsewhere.
Thank you for your feedback, Reina. We're sorry to hear that you've had a negative experience with Klaviyo recently. Our Support Leadership team has reached out to you via ...
I love Klaviyo! Super efficient and effective for all of my email needs.
Thank you so much for your support!
ive dealt with many customer service agents across countless comapnies. Aurora provided me with one the best response, explains, guides, helps all in the response very satisfied!
Thank you so much for your review! We will make sure to pass along the positive feedback to Aurora :)
Klaviyo has been the perfect tool for our email marketing efforts and for our reviews. We are a bootstrapped startup using only social media and email for our marketing efforts so far and Klaviyo has made it so easy for us reach out to our community in a personalized way (easy flow creation, easy segmentation, etc.). We can't wait to grow with Klaviyo!
Thank you so much for your detailed review. We can't wait to see your brand grow! If you need any assistance you know where to find us.
We migrated from another ecommerce platform to Shopify and the Klaviyo integration allows us to do 10x more than before. The customer service team is amazing. And by far the best email platform on the market. I had Ellie N just help me with our account since our migration and it saved me hours on hours trying to sort out some issues
We are so happy to hear you're loving the platform so far, and we'll make sure to pass on the positive feedback to Ellie!
The best email marketing app I've used. It sure did take some getting used-to, but once you do, the automations and flows are powerful!
Thank you for the 5-star review!
Easy to ingtegrate and use. We use Klaviyo to send all our emails - flows, marketing and more. The product feed and linking is quite easy.
Thank you so much for your support!
I have recently introduced email mkt to my ecommerce and Klaviyo is making the whole process really easy. It's platform is really easy to use and they have resources and tips to answer every question while keeping it really human and personal.
Thank you so much for this review! We're always happy to help you achieve your goals in any way we can!