Klaviyo: Email Marketing & SMS

I was upset when some of my stuff was disabled it being partially my fault, although I wasn't fond of the situation Matt W from the support team got in contact with me and resolved my issues in a very timely manner, within 24 hours of my concern it was fixed, Matt did an excellent job in explaining everything very thoroughly even went out of his way sending a video with a voice over going over ...

Very dishonest company, emails are sent out claiming you can adjust your plan (because they auto upgrade you) I was told I can surpress my lists only to be told later you are no longer able to surpress lists. They refused to give me a refund so I am taking up with the bank!! Do not use them for emails! They make it very complicated to take your money.

I've been using Klaviyo for three years, but I'm switching to Shopify Email due to their recent cost structure changes. The pricing has become unreasonable, especially for small and mid-sized businesses. There are more affordable options that offer similar functionality without the excessive costs. I’d recommend others consider alternatives to avoid the unnecessary expense. Speak with your wallet ...

Klaviyo has made business a breeze. Love how integrated it is with shopify and all of their features. Highly recommend!

So helpful wow best customer service in a long time

Probably the best Email and SMS tool for any e-commerce store!

Great email solution. Integrates with Shopify seamlessly! Highly recommended.

Been using Klaviyo since the very start of the business in 2021. Now, with a change of pricing policy will be forced to move to another service. Absolute scam of charging $1k+ for "active" profiles that I'm not even sending emails to.

Easy integration with shopify, great customer service, and once you get the hang of designing emails its really easy to use.

With their pricing changes, we have to pay TEN TIMES more than before. I received this message four days before the new price change.