Klaviyo: Email Marketing & SMS

Semplice da utilizzare, immediata ed intuitiva, apre a moltissime possibilità di applicazione. Consigliata.

Amazing app. Cannot fault them so far so good. Given that i am new in the E-commerce world, its so easy to navigate. will 100% recommend this guys to anyone. Thank you

This is a great app, very easy to use and set up. It takes a while for someone to reply when having issues so a live chat would be so much more beneficial.

The app is good, i like it but i really have a hard time importing my previews contact. but it's really useful

Found it a bit confusing to use!

Great app with a very clean interface. My only issues are that it's a bit confusing to locate and edit lists/segments. Also, for some reason it makes me log into the app every time I open it, even when I'm using the same computer/browser. All in all, it's a very good app and I'd recommend it to most people.

I don't know much about marketing but this app has been very helpful. Its step-by-step process has made it really simple to create campaigns and establish flows. Only 4 stars though because I submitted a question to support and no one got back to me. I was able to figure it out eventually though.

Difficult to understand art the beginning. It gets easy then.
It gets the job done. Templates are good.

A friend of mine recommended this app to me for my natural body care business. I use this app to help me with my email campaigns. The great thing (even though I just started using it) it tracks the emails. I was able to create my own email, which was so easy, as it was guided.

Update 6/9
I'm incredibly grateful to one of the support agents (Matt) who has helped me night and day since Sunday and even worked in the evenings after work hours to help me resolve this. My campaigns are now functioning as they should, but the Klaviyo popup is still showing an error message on my website when people try to sign up. I'm waiting on the development team to send an update as I've been told they are working on fixing it. I also have been told from outside sources that Klaviyo used to have amazing support but they grew too fast and are having trouble training qualified people for their support team to keep up with their growth, which makes sense. Hopefully they can hire more people like Matt who gets the job done.

Update 6/8 is that they reached out to me and are helping get it all fixed. Fortunately there is one support agent who has really saved the day for me. Still waiting to get it functioning correctly but he helped me with some of the main problems. Hopefully the problem with the popup will be fixed by their dev team soon.

I love this app in theory, and their people are generally really nice. But it is really difficult to achieve anything due to their refusal to do onboarding phone support. After several weeks I have spent countless hours trying to get my campaigns live and working correctly. Support people are really trying to help but the results are not there. Nothing is working like it should. I've been studying their guides night and day, literally it is all I have done. But it doesn't have complete information so you are left stuck with no answers. The worst part is that support people are nice but not fully trained themselves, so they give you the wrong solution that doesn't work. Weekend support is MIA. I have written 5 times to support this weekend and no response. Nothing is working. I've lost thousands of dollars in lost revenue due to the delay in being able to get my campaigns functioning correctly. So frustrated.