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Crazy how you have to pay to get in touch with the support. For some reasons my flows dont work and there's no way to get in touch with the support. Really bad, would not recommend
Thank you for sharing your feedback, and we're sorry to hear about your experience! We currently offer email and live chat support to customers on all paid plans. Customers on free plans have access to a 60-day trial of email support, along with a variety of other resources including the Help Center, Academy, Klaviyo Community, and interactive live trainings.
This app is really well done and the support is phenomenal. I'm a beginner when it comes to everything email marketing and I've been able to place all my automation emails and email campaigns. It has taken some time, but I can't say enough about the support that is given with real people, any time of the day. I recommend 100%
The templates are easy to use and create a dynamic and engaging email. I’m finally getting a decent conversion rate on email marketing since joining Klaviyo,
We're glad to hear you're liking our templates, and seeing your conversions go up. Thank you so much for the 5 stars!
Seamless integration with shopify and I'm loving the amount of information I get on customers habits around the marketing I have sent out.
I would give a 0 if possible. DO NOT SWITCH to klaviyo. We have been in business for 9 years and when we switched to K, our 60% open rate dropped to 20% and all of our emails land in SPAM. All they could say was it was losing consumer confidence and we have to do their "reputation repair" Klaviyo totally screwed us on all big sales. Any one have any idea who else would be a better alternative? Need to get out of klaviyo ASAP
Great marketing tool
We're happy you're loving Klaviyo! Thanks for the 5-star review.
Fairly straight forward and with plenty of support
We appreciate the 5 stars - thanks!
As a small business, the Klaviyo tools from email marketing to reviews management have been extremely helpful. Smooth integration and responsive customer support.
Ease of Use 10/10
Thanks so much for your 5-star review!
Peter was incredible helpful today with my questions. He has been the most informed and easy going Klaviyo support communication thus far. Thanks, Pete!