Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 73% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 15% recensies zijn 1 sterren
23 november 2023

Awesome customer support, really helpful and does even more than you ask! Best customer support experience I've had in my life!

Aura-Amsterdam
Nederland
3 maanden gebruiken de app
10 november 2023

We used to love Klaviyo but like all techs these days phone support is obsolete and live chats are being abandoned during critical times. Chatbot assistance sends you into a frustrating loop of never-ending bot questions/answers. Complicated issues cannot be communicated and emails go unanswered. Chat is supposed to be live 9-5 EST but no one is ever available and you're told to just email. Will be looking to switch as the service is no longer top notch. Klaviyo always stood out on top, now they are on the bottom. Cost vs value is just not there.

Ativo Skincare Inc
Canada
Meer dan 3 jaar gebruiken de app
22 januari 2024

Klaviyo is great!

Tom's Key Company
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Klaviyo heeft geantwoord 24 januari 2024

We think so too! Thank you for the 5 Stars.

15 november 2023

It's working smoothly (even with our Webflow / Shopify setup) - what's even better is, that as a rookie as myself the support is quick and thorough. So I'm usually to work things out myself rather than having to pay consultants.

Birdie approves!

Birdie
Denemarken
2 maanden gebruiken de app
3 december 2023

Klaviyo is great the automated flow is easy to set up for a specific email flow and the templates are awesome.

SportCarry
Verenigde Staten
27 dagen gebruiken de app
2 november 2023

An exceptional marketing automation tool with an array of useful features. What truly sets Klaviyo apart is its outstanding customer support. The Klaviyo team has consistently gone the extra mile, providing us with clear instructions, sharing helpful articles, and quick and detailed support whenever needed. With their top-notch support and user-friendly platform, I wholeheartedly recommend Klaviyo to any e-commerce business looking to take their email marketing to new heights.

INAO
Duitsland
5 maanden gebruiken de app
5 november 2023

I’m so glad I chose this app instead of the funny monkey! Oh my God talk about a complete marketing management system! Jesus! I’m sorry I don’t think there’s anything I mean ANY THING they forgot to add to this platform! It’s absolutely ridiculously perfect! It’s brilliant! And the tech support is out of this world! Extremely professional, knowledgeable, courteous and lightning fast! They make me want to have dozens of companies just so I can use their platform aaaalllll the time! Thank you Katherine, you’re a star!

The Urban Emporium
Verenigde Staten
2 maanden gebruiken de app
6 december 2023

Awesome customer support. Wendy is a great resource!

High Falls Hemp NY
Verenigde Staten
Meer dan 2 jaar gebruiken de app
14 november 2023

Very easy to use and very helpful for a company just starting or a already established company

QueenzReign
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
18 oktober 2023

Matt Widders is a very good support guru who excels as a doer, and listener and teacher. His patience, ability to simplify complex Klaviyo concepts and jargons, his step-by-step approach makes him a very good customer support person. He has a good ability to remain calm even when Im asking him many questions. This patience translates into his teaching style. He takes the time to explain complex concepts in a clear and concise manner, ensuring that I understood him. His step-by-step approach is particularly noteworthy. 10 stars Matt!

Hagley West Watches
Verenigd Koninkrijk
Bijna 7 jaar gebruiken de app