Algemene beoordeling
4,1
Cijfers per recensieniveau
  • 73% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 15% recensies zijn 1 sterren
29 april 2024

Hands down, the easiest-to-use app I've ever encountered! Not only is it user-friendly, but their customer service is top-notch. I had a question late at night and was pleasantly surprised to find 24-hour support available. My recent chat with Pete was an absolute delight. He patiently walked me through everything I needed to know and even went above and beyond by providing a video tutorial during our chat. Talk about stellar service! Highly recommend this app to anyone looking for both simplicity and outstanding support.

IMBER
Australië
22 december 2023

Great service!

infinite_grit
Verenigde Staten
6 maanden gebruiken de app
23 november 2023

Very user-friendly, with a lot of options to discover. Quick response from customer support. Great!

GooseWasArt
Verenigd Koninkrijk
9 dagen gebruiken de app
16 november 2023

The absolute best email marketing provider. Their support is top-notch!!

Mini Bambini
Montenegro
7 maanden gebruiken de app
28 oktober 2023

An excellent email marketing and automation platform.

Silky U
Australië
11 maanden gebruiken de app
19 oktober 2023

Great product that makes it easy to keep in touch with my customers. Excellent customer service in my experience.

Mary E Thompson Romance
Verenigde Staten
11 maanden gebruiken de app
31 oktober 2023

I've used this app for a long time with my shop but suddenly my products stopped showing in my emails. When I reached out to customer support I was informed that in order to receive support I had to upgrade my plan. I refuse to support a company/app/business that refuses to provide free customer service. Quickly deleted this app from my account and will not be reinstalling.

Sensory Kids Paths
Verenigde Staten
5 maanden gebruiken de app
17 mei 2023

Don't look anywhere else for customer outreach/ email marketing. Yes, it can be expensive depending on the size of your customer list but in most cases it is worth it. The integration with Shopify is very powerful. You can create highly targeted segments using any customer data from order history, to location to Shopify events such as viewed a certain product to target the exact people who want and tailor your campaigns for that audience. Also, they offer integrated SMS support and their drag and drop email editor is top notch.

Concrete Countertop Solutions
Verenigde Staten
Meer dan een jaar gebruiken de app
2 november 2023

Great customer support. Awesome services

The KapCo
Filipijnen
Meer dan 2 jaar gebruiken de app
28 september 2023

A dreadful, user-unfriendly app. It seems like you need a degree in computer science just to navigate the basics.

For example, I wanted to create header links in the welcome series template but no obvious option to do so anywhere. So I saved that email into templates, and again, no apparent way of adding header links in the header bar.

I thought it would be very simple to do this but apparently not. On top of that there is NO support for newcomers, they just robotically refer you to irrelevant articles that don't answer the question. I also heard that when you do have a paid plan for support that some of the subscribers are having lots of issues with it.

A nasty app, stay away.

Pool Table Shop
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
Klaviyo heeft geantwoord 29 september 2023

Thanks for your comments and we're sorry you're having trouble with header links.

When you click on the header bar in your email template, a menu will show up on the left side of your screen. In the content section, you can add links for the header bar and set the font, color, size, etc.

Hope that helps!

Here is a more complete guide to using the template editor. https://help.klaviyo.com/hc/en-us/articles/4407911841435