Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 76% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
3 maart 2020

This is a great app, very easy to use and set up. It takes a while for someone to reply when having issues so a live chat would be so much more beneficial.

Haven Bay
Australië
Ongeveer 2 maanden gebruiken de app
29 februari 2020

its better than mailchimp, its very nice, you can set up a lot of thing, i love it, you must try it now

chilesano
Chili
3 dagen gebruiken de app
8 mei 2019

Really poor service

I would not recommend this app to anyone. Unfortunately, with mailchimp being unsynced there are only a few alternatives.

Plus Size Clothing Co
Australië
Ongeveer een maand gebruiken de app
27 maart 2019

The app is good, i like it but i really have a hard time importing my previews contact. but it's really useful

Excenti
Canada
Ongeveer 2 maanden gebruiken de app
10 april 2016

Found it a bit confusing to use!

Mgtha Watches
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
16 december 2020

Terrible experience with support. Raised one ticket with no response. Raised another which took nearly 24 hours for a response on an urgent item when they promise 2 hours. So went to live chat which was a waste of time - rude and seriously unhelpful. The platform is also half built and buggy. Features clearly listed in the documentation don't exist on our paid plan for some reason. UI/UX is terrible and it's hard to get to the basic analytics you need.

Marvels from the World
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
25 oktober 2018

a waste of time I will not recommend ever! after I worked on all the emails and they were LiVE next day when I logged NOTHIS WAS there how is this possible? and support? no support !

Amurrosee
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
28 juli 2022

At first, using this app to create email flows and campaigns was incredibly user friendly and easy to use. I was very excited to send targeted emails to my new subscribers and loyal customers. Unfortunately, integrating the app with my custom theme "Flow" has been a different story. In my store, I have a pop up that collects new email subscribers. I can see that the customer is subscribed on my Shopify customers tab, However even after successfully embedding the Kalviyo app, I don't see those customers in the list I created in Klaviyo. I have reached out for help numerous times and the Klaviyo team says that it's not their problem and to reach out to the Flow theme developers. The Flow theme developers say it's not their problem and to reach out to the Klaviyo developers. I've read all the blog posts on email subscriber integration and even tried to fix the code myself to no avail. This process has been a little frustrating. I'd just love to send an email to a new subscriber...heavy sigh.

angelbrandspice
Verenigde Staten
2 maanden gebruiken de app
29 januari 2022

Really great app, much better than Mailchimp... But the main issue is that it's SO expensive! Maybe I'm just old but it feels like email apps should be cheaper for what you get. However, happy with Klaviyo as this is just the way the market is.

bastille_breads
Verenigde Staten
2 dagen gebruiken de app
3 september 2015

worst customer support. They dont even bother to reply to your request and if you will be facing any problem then that is only your problem , they dont care and they throw everything on shopify , that ask them even if the problem is from their end.That dont even know about their codes.

worst app dont use it , you will loose money instead of making from them as they claim because they dont have proper docs to train you and no support at all,

Fehez Com
Canada
Ongeveer een maand gebruiken de app