Recensies (2.374)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 77% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
22 april 2020

I’m unable to find documentation around setting a confirmation email for my subscribers, I’m very confused by their plans. I have a lot of subscribers and before importing them, It looks like I would be charged may 100s of $ per month to hold them. I wasn’t able to find documentation on these issues.
I’m getting logged out regularly of my account and keep getting Captcha anytime I want to make a change. I’m not sure how to proceed. It’s also very time consuming to always keep login in, doing the two factor authentication and then doing it all again the next time I want to see the dashboard,. It’s a very tough experience I must say. It’s a nightmare to navigate the UI, I’m unsure which menu does what and I’m confused by the offering.
The error messages are also unclear and the documentation incomplete, I was unable to progress with setting this up properly. I hope I can get help. If we can get the login issue, the billing issue and the missing documentation issue I’ll update this review. Thanks and I hope you can improve your app.

WeJustSocial
Canada
30 dagen gebruiken de app
1 juli 2018

Loved Mailchimp but started to get frustrated with the way their lists work - became too much to manage.

We discovered Klaviyo after a month of messing around with Drip as an alternative to mailchimp.

Klaviyo is kind of the 'killer-app' as far as we're concerned with regards to email.

It combines the usability of mailchimp with the fine tuning of Drip via flows and automation.

Best all around email app in our opinion and improving all the time.

Coaqua
Nieuw-Zeeland
2 maanden gebruiken de app
4 september 2021

I wanted to like it (onboarding was reasonably easy and it has good features) but this app greatly reduced the mobile Google PageSpeed insights score and that's a no-go. Moreover, I had reached out to support and like some of the other reviewers, I was provided with links to "solutions" that I had already told them I had tried. There was no real attempt at trying to resolve the issue; more like, "well, we're always improving" so basically, just wait until "someday" and maybe it will get fixed, even though if you search online, others noted the same slow-down issues. I debated leaving this review because my Husband and I own a full-stack web development company and we understand the challenges of scaling and keeping everyone happy so I don't like to leave negative reviews; however, I hope that this constructive review will help them improve their product and support response.

Aven WFH Life
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Klaviyo heeft geantwoord 7 september 2021

Hi there! Thanks so much for this thoughtful review. We'd love to connect and better understand what's happening for you. If you can send us a note to feedback@klaviyo.com we would appreciate it so much!

Bewerkt 8 augustus 2020

not user or beginner friendly at all. the tutorials are very long winded and dont offer much help. I dont see how this app has the rating it does. very difficult and confusing to set up

Pretty Press Nails
Verenigde Staten
28 dagen gebruiken de app
1 juli 2020

I don't know much about marketing but this app has been very helpful. Its step-by-step process has made it really simple to create campaigns and establish flows. Only 4 stars though because I submitted a question to support and no one got back to me. I was able to figure it out eventually though.

Classy Chic
Canada
Ongeveer een maand gebruiken de app
2 november 2022

I can't figure out how to get my sign up form for my newsletter. I am so frustrated. It says it should work.

Healing The Hyperbaric Way
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Klaviyo heeft geantwoord 3 november 2022

Hi there! Happy to help and our support team will be reaching out shortly to address your signup form issues. Keep an eye on your inbox!

29 juli 2016

I love this APP - Simple yet effective.
The customization could be a bit tricky.. took me awhile to find where everything was and how to change certain things but once you get it the hang of it...it is awesome!
Customer service has been amazing as well. I was able to speak directly with Charlie and when I had questions I emailed him which he answered within 24 hours!!
I am a startup so the free plan works great and it integrate with mailchimp very well.
The dashboard is easy to read...easy to install product feeds....great flows template that is given to you once you start..Thank you for making it so much easier for me Klaviyo!

Ht Bakeware
Canada
Ongeveer 2 maanden gebruiken de app
24 november 2021

Klaviyo is a complete game-changer. I had compared this to other email marketing apps and this one takes the cake. Super user-friendly. I am a first-timer and it was so easy to build flows and campaigns.

Loblola
Verenigde Staten
2 dagen gebruiken de app
14 augustus 2020

This APP is really nice team! They are honest, trustworthy, considerate partners, I am eager to recommend to anyone!

Collision Gear Show
Verenigde Staten
2 dagen gebruiken de app
22 maart 2021

I decided to remove this app and move on to something else. It was not as user-friendly for me at least. I need more direct support and not through email. I have a problem with companies that do not offer phone support. Email support is the most inefficient use of time and some of us simply need more guidance with a human over the phone.

Preparing 2Live
Verenigde Staten
27 dagen gebruiken de app