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Buena aplicación! la uso mucho y es muy efectiva. la inetrfaz es muy intuitiva y facil de usas. recomendada
So far so good! I hear of these guys from a podcast which is also 5 star for all you shop owners, "e-Commerce Uncensored". I love the segments and flows you can create with these guys. MailChimp doesn't even compare to the possibilities here on Klaviyo. Support is quick, like within a day which is freakin' awesome and their design editor is easy to use. A+
Seriously I don't get why people use them. We switched from Omnisend and have nothing by problems. Onboarding was terrible, the staff just did not want to know. Since we have been using it we have found a number of issues and the support is so poor (especially if you are out of the US), I honestly don't know what you are paying for. We will be moving back to a provider who has better service and a better product, this one is rubbish.
Hi there. Apologies for any trouble contacting our support team. We do have a robust community forum that's a great resource when support queues are longer and I hope you have a chance to check that out. https://community.klaviyo.com/ We noticed you sent an email as well and will reply to that to see if we can talk further about the other issues you've encountered. Look for an email back soon!
Great customer support and awesome logic and trigger functionality.
User friendly interface! Invaluable app for successful selling campaign! Must-have app in each store!
i use this app for the first time, but i think the interface is great and easy to use and i love it.
worst live support ever. I normally don't normally write reviews, but Klaviyo's customer support is so poor and it's just so not acceptable. We called, emailed many times to request help on integrating our online email form with Klaviyo. Patrick responded and said that "was going to hash that out on monday". Almost a month later, when we still could not use the email sign up contact form, we asked again, he totally forgot. We had to pull out all the past emails to proof that we did request and he did promise to help to solve the problem so that we could use start to use the email. If you have to argue with your customer support to get support; this is really hard, especially when your support totally denied it and we had to pull out our communication emails to proof that the issue is still there and we are still waiting.
Good:
Email templates
Flow
Automation
Coupons
Needs more flexible billing on sent email. Number of free emails are 250 and that is very low.
Great customer service. You are able to track many good data that you will need in the future when scaling your store.
Very pleased with this app, at first I did not really understand but now the possibilities are endless! It's great :)