Recensies (3.282)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 11% recensies zijn 1 sterren
12 januari 2016

Extremely powerful email app. Klaviyo is built from the ground up for ecommerce. They have thought of everything. This is all about segmentation. If you are still using Mailchimp, Aweber or any of the other generic email services for your Shopify store then you are wasting time and money. Make the switch!

Skullsociety
Verenigde Staten
6 dagen gebruiken de app
27 maart 2018

No feedback system explains why this software is so faulty.

- In the setup it asks you for the color you want your buttons, you choose it but in the emails it has a different color and you cannot change it.

- There is no simple way to add the customers name.

- There is no simple way to email old customers.

- It is buggy, some buttons dont do anything.

- Sometimes some changes save and sometimes ...

Rocketsavings
Verenigde Staten
5 maanden gebruiken de app
14 januari 2020

Customer service is awful! takes days to reply, unable to screenshare and trouble shoot. They even deleted my customer files with NO way to recover... Sorry wish I could do more was the reply... I would give ZERO stars if possible

420pcr
Verenigde Staten
3 maanden gebruiken de app
Bewerkt 17 augustus 2019

I HATE THIS APP. I have lost SO many sales in my opening/launch week as people simple aren't getting the signup/welcome flow series I spent HOURS setting up. Customers are emailing me to tell me they aren't getting their discount code, and I look like an idiot. Emails to support give me 'generic' fixes and I've been going backwards and forwards for 3-4 days with no resolution. Everything support ...

Little Wascal Co
Australië
3 maanden gebruiken de app
18 juni 2023

No customer support unless you pay for an upgraded plan. The Popup form has multiple bugs including: placeholder text not showing and the popup closes when a user scrolls on mobile.

Its Trendi
Verenigde Staten
3 maanden gebruiken de app
Klaviyo heeft geantwoord 5 juli 2023

Thanks for your feedback and sorry to hear that you are having trouble with your pop up forms. You may want to search for answers in our community within the discussions on ...

7 januari 2021

So many apps on shopify think it's normal to be paid a lot for a poor service and Klavyio is definitely one of them.

Le Stylistic
Frankrijk
3 maanden gebruiken de app
17 november 2022

I wasn't worried about all the reviews about their customer service and they were right. They say all the right things to get you to sign up but when things go wrong they just want you to contact support who offer little help aside from sending you to DIY fix articles.

St. Matthew's House Online Thrift
Verenigde Staten
3 maanden gebruiken de app
10 maart 2019

This is a MUST for my online solution. My business has recently started and as far as I can see Klaviyo will be a huge step in the right direction with CRM. Easy to use and goid support. Thsnk you

MyShop
Zuid-Afrika
4 maanden gebruiken de app
4 oktober 2023

Lässt sich leider nicht einfach entfernen.

Strabcake
Duitsland
3 maanden gebruiken de app
17 juli 2021

Really not user-friendly. Really hard to really difficult to use, to modify and to get what you really want in terms of text editing. The fonts are changing and difficult to standardize. I hope there will be some improvement for the text editing.

Techno-connecté
Canada
5 maanden gebruiken de app
Klaviyo heeft geantwoord 19 juli 2021

Thanks for this feedback. Our team should be following up with you soon to get more details if you're willing to share. Thanks for helping making Klaviyo better!