Klaviyo: Email Marketing & SMS

Good software and Dalu I in customer service has been really helpful in helping me understand inactive profiles and how to suppress them when not needed.

awesome platform

I help manage eCommerce campaigns for hundreds of companies. Klaviyo is an essential tool for our business.

Simplifying the process for mitigating shopping cart abandonment and increasing sales 10-25% for each company it's no wonder we are experiencing phenomenal reviews.

-Luiz Centenaro | eCommerce Cosmos

in sort of a nightmare situation now with adding our domain email and changing DNS records. all of our emails are landing in spam. Klaviyo said it was because we lost the confidence of the consumer... not true. this all happened in a week as we were trying to change our email.
support is zero help. we said we would need to switch email companies as being without our email marketing for weeks would seriously impair our business, they simply say... sorry to lose you. we literally spent 1-2K a month...switching to omnisend or finding another partner

I am extremely impressed with this platform! It is truly perfect in every way. The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. Highly recommended!

We've been using Klaviyo for a few years, and it has significantly enhanced our marketing strategy, especially with its seamless integration with Shopify. The email campaigns and automation flows are user-friendly and offer great customization, allowing us to create targeted and professional-looking emails with ease. Although we haven't used the SMS feature due to the alcohol regulations, the email tools alone have proven invaluable in boosting customer engagement and driving sales.

I use Klaviyo for probably 10 clients at this point and it is one of the best email platforms I've ever used. Their customer support is available to chat during working hours and they're super helpful. The platform has so many incredible capabilities. I really can't imagine wanting anything more from an email marketing app.

I've been using Klaviyo for four years, and it has become a vital extension of my business, nardurna.com. The platform's robust features and seamless integration with my e-commerce site have been essential in helping me connect with my audience in meaningful ways. The ability to segment my audience and tailor my messaging has significantly improved my customer engagement and overall sales. Klaviyo's support team has also been incredibly responsive and helpful whenever I've needed assistance. I also want to thank Klaviyo for inviting me to an exclusive event earlier this year in Byron Bay—an experience that further solidified my appreciation for the platform and its community. It's an indispensable tool that has played a key role in the growth of my business.

Ryhia

Really easy to use and set up.

If you ever get hacked, do not expect the customer support to help you. I have been using Klaviyo since 2021. Recently my account was hacked and after numerous emails to customer support, I have not received any help, other than them telling me that my account is not associated with the email I'm trying to use for my login. DUH ! That's the whole problem. It was changed. I will now have to uninstall this app, lose thousands of my customers emails, which I built up for the last eight years, as well as tell my bank to block these people from taking money out of my account. Thanks a lot.