Klaviyo: Email Marketing & SMS

Very very good App, I can just recommend really.
They an amazing customer support.

Klaviyo is very intuitive and their customer service is excellent!

All the things you need, you will find with Klaviyo

I really enjoy this platform, I find it very helpful and love the analytics.

Very smooth, lots of info out there on making the most of this platform

Shopify has been a big help with operating my business. I would definitely recommend.

They did a great job helping me solve a tough logical problem!

bra

This app takes the win for email marketing - Great customer support and very pleasant UI to work with

What a terrible tool. Their customer service is awful. I had an issue with a payment, and my account was suspended. When I tried to contact them to process the payment again, they kept redirecting me to their virtual assistant, Kira, who only provided online articles for me to read. I realized they would never help me through that method, so I reached out to the support & success email accounts. Their response? They said they couldn’t assist me and told me to contact Kira! I couldn’t believe it... I was trying to settle my account, and they never responded.

Of course, they had no problem charging me for the current month's plan, but my account remained suspended due to an invoice that couldn’t be processed months ago. I absolutely despise companies that grow and aim to "automate" everything, completely neglecting their customers and failing to provide real ways to communicate and resolve issues.

Very disappointing, Klaviyo. Terrible experience.