Algemene beoordeling
3,9
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 15% recensies zijn 1 sterren
8 november 2023

Tool is good but Klaviyo should solve the t-online.de delivery problem (bounce) finally!
The problem has existed for ages and t-online addresses are common in Germany. With other providers, delivery to t-online addresses works!

CHAMOON
Duitsland
13 dagen gebruiken de app
Bewerkt 13 september 2023

A useful app, but the support is terrible, clueless. 24/7 support is a fib. If you have an issue leading into a weekend you are stranded until Monday US time, which for me in Australia meant 4-5 days from problem Friday morning (a computer glitch) to solution Tuesday morning. An apology is fine, but some compensation would have made this bitter pill easier to swallow.

Jerry Furnell Author
Australië
11 dagen gebruiken de app
Klaviyo heeft geantwoord 13 september 2023

We appreciate your feedback, the team has reached out to help you get any issues resolved.

17 juli 2023

I have been using Klaviyo for a month now and I like the concept behind it all however there have been several glitches that I have had to contact customer services about. When I have spoken to customer services, it has taken ages to get them to understand the problem and it has been very frustrating at times. I currently have a pretty significant problem that the technical team are looking at. I will continue to use it for the time being and hope the glitches don't affect my sales and reputation as they currently have been.

The Library Ladder Company
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Klaviyo heeft geantwoord 18 juli 2023

Thanks for your review and sorry you are having some technical problems! Hopefuly they get resolved in short order.

Bewerkt 15 juni 2023

Pro: The integration with Shopify works well. Campaigns & Flows ease of design and analytics are good.
Cons: 1. Pricing structure is way too high for business budgets. 2. Klaviyo recent redesign is not user friendly. Too many dropdowns to create a single report. The activity feed no longer shows the amount of data it did prior to their redesign. Shows maybe 50 activities. I had contacted support 2 months ago. I was told they had so many complaints that they were going to bring back the original activity feed. 3. Seems anytime an app redesigns it becomes less user friendly. Over thinking the process by programmers who are not business owners. This is common across many platforms.

HummViewer
Verenigde Staten
7 maanden gebruiken de app
5 maart 2023

The app is good and has many different conditions and triggers, but Klaviyo has a massive room for improvement compared to other email marketing companies.

Cons: however, the biggest disadvantage is that they do not have an option that could allow using template inflows, you basically have to create everything from scratch by yourself.

Pros: as I said it has many different triggers and rules that you can set up.

Pirktiverta.lt
Litouwen
Ongeveer een jaar gebruiken de app
Bewerkt 5 april 2023

It is unfortunate that they don't offer onboarding support to at least migrate and setup, after the demo call we were left with no help.

GUDO WORLD
Canada
Ongeveer een maand gebruiken de app
Klaviyo heeft geantwoord 3 maart 2023

Hi there! Apologies for any confusion on onboarding and migration. Unfortunately those options aren't available to free accounts but we would love to look into it if you can forward any emails with promises of setup and migration support. Our email is feedback@klaviyo.com. Thanks!

15 februari 2018

Bought into Klaviyo and was initially impressed by the claim that we could use it for both our Shopfy store and Amazon FBA etc. It is great with the close integration to Shopify BUT...

Hugely disappointed to find after spending a small fortune redesigning all the emails and flows etc, that Klaviyo only support Amazon USA only. Apparently the rest of the Amazon universe is invisible and unimportant to Klaviyo...

We now have to spend more money in a separate service to support our Amazon UK channel - Not impressed!

Bee Good
Verenigd Koninkrijk
Meer dan 5 jaar gebruiken de app
16 november 2018

La utilizo de forma intuitiva, porque no hablo inglés. Teniendo en cuenta que el español es el segundo idioma en el mundo más hablado, (por delante del inglés) creo que deberían pensar en ofrecerlo en español. Gracias

LAS COSAS DE MUSITA
Spanje
Bijna 3 jaar gebruiken de app
16 april 2022

Excellent app for the last 2 years but this business of limiting emails hinders the performance of growing stores. They just don't seem to get it you will be resending your emails to the same people who only engage but never buy. After 10+ years of doing this, you need to hit the fresh inbound emails more frequently. I am leaning towards moving on if this hinders my business growth. It seems there are better options now than from 2+ years ago being on Shopify.

quantlabsnet
Canada
Bijna 3 jaar gebruiken de app
Bewerkt 6 september 2020

The app is very intuitive in creating different email marketing designs. However, I've had issues where the customer on the other end has error issues with access to the links , while other's don't.

Aktibo Athletics
Verenigde Staten
Bijna 2 jaar gebruiken de app