Klaviyo: Email Marketing & SMS , 1 985 avaliações

Avaliação geral
4,1
Pontuação por nível de classificação
  • 73% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 15% das classificações são de 1 estrelas
15 de outubro de 2021

Klaviyo helps me to get more customers and get more revenue from abandoned checkouts. It also allows me to reach my customers more easily and with a more professional look! Love the app!

ShopFindir
Alemanha
2 months usando a aplicação
2 de dezembro de 2020

Absolutely loving this app - so user friendly, great support and content to play with. What a pleasure and such fun!

Smells & things
África do Sul
2 months usando a aplicação
21 de julho de 2021

Customer service is TERRIBLE! Also, Beware if you use their SMS, you are putting your company at compliance risk. This last issue is our final straw with them. They locked (disabled) our account automatically for uploading a list of email addresses that were legally collected from an event we were involved with. So if you don't mind risking your account being shut down until one of their "customer service" reps gets to your ticket within a few days, by all means give them a try. If you want to have a reliable e-mail service, I'd recommend looking elsewhere.

Kill Cliff
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Klaviyo 22 de julho de 2021

Hey, so sorry to hear this is happening. Our team has taken a look at your account to figure out what's going on and should already be in touch. Hopefully we can get this sorted out for you asap.

30 de setembro de 2022

Support here is the worst. We are trying to connect to Klaviyo our other shop for another country and have contacted Klaviyo at least 10 times since 2 weeks. All we get are generic replies and it seems nobody is reading our mails or helping us!!! The problem is this app haa a bug. After we try to connect another user it sends a link that is already expired the mment we click on it to confirm. Last week we waited 5 days to get another generic reply and see no interest in them actually checking the problem and helping us. This is the worst support we have experienced here on Shopify!

Yoga Hero
Singapura
About 2 years usando a aplicação
Questão respondida por Klaviyo 3 de outubro de 2022

Thanks for reaching out, we certainly want you to have a good experience with support. The team should be reaching out directly soon if they haven't already.

25 de março de 2019

Klaviyo is awesome!!! I love it. Easy to use, easy to navigate. All in all it takes 2 seconds to upload lists, create campaigns. 10/10!!!!!!!!!

Dream Dribble, LLC.
Estados Unidos
2 months usando a aplicação
28 de abril de 2020

I use this app for all of my email marketing. I really enjoy its ease of use and powerful algorithms. I wish it was a bit cheaper but they do good work.

Canadian Sanitizer
Canadá
Over 3 years usando a aplicação
1 de julho de 2018

Loved Mailchimp but started to get frustrated with the way their lists work - became too much to manage.

We discovered Klaviyo after a month of messing around with Drip as an alternative to mailchimp.

Klaviyo is kind of the 'killer-app' as far as we're concerned with regards to email.

It combines the usability of mailchimp with the fine tuning of Drip via flows and automation.

Best all around email app in our opinion and improving all the time.

Coaqua
Nova Zelândia
2 months usando a aplicação
4 de maio de 2019

I used this app to help me recover abandoned carts and its already gotten me a ton of money that would have otherwise been lost! Also starting to use it for the email campaigns and loving it even more!!

Pets Gear Mart
Reino Unido
2 months usando a aplicação
11 de maio de 2020

So far it works well. We would like to use its features but we don't have enough time yet. As long as the app is free with offering basic features, we still use it instead of paying for other apps but missing the chance to utilize the tool. Good work team!

SmartChoi4U
Estados Unidos
Over 3 years usando a aplicação
25 de abril de 2019

This app is user-friendly and quite an impressive marketing tool. Email marketing is truly powerful.

SigyeStore
Estados Unidos
2 months usando a aplicação