Klaviyo: Email Marketing & SMS , 1 986 avaliações
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Great piece of email marketing software. Easy to use, fast learning curve, and very efficient on segmentation. The onboarding team was also great. Worths every penny.
I noticed that big brands use this program. Today made the first company and the account it was suspended for a safety check. Support resolved an issue in 10 minutes!
Klaviyo suspended our account despite the fact we had never abused the app and are in good standing with Shopify. We had previously used the service. Klaviyo was not helpful and slow despite repeated attempts to have them understand this was a charity event and urgent time needs. We used Mailchimp, way easier, faster and better.
Training videos not always clear & omits steps, but the customer service support is exceptional! Its the main reason I have kept this app.
Use this app to collect phone numbers and emails - overall there are a lot of bugs, it's not user friendly, and they don't provide support unless you are paying.
Hey Julia, thank you for taking the time to provide this feedback. I have good news for you! We do provide technical support for all customers — even those on Free plans. I'm going to have a team member reach out to clarify how we can help you achieve your goals. You can also reach our Support team at www.klaviyo.com/support.
This is Email app is so easy to use. You can use their design builder to create stunning email campaign templates.
Love Klaviyo! Easy to use and so so helpful for my business. Would definitely recommend to anyone and it's fantastic no matter your business size.
We switched to Klaviyo for Simone Walsh Jewellery after the Mailchimp break up with Shopify. We couldn't be happier so far. Customer support from Klaviyo has been excellent and we're especially pleased with how detailed we can get with segments and flows (automations) compared to Mailchimp, along with very easy Facebook audiences integration.
Lots of customizations, awesome customer support ;) So far best marketing app that I've ever found ;)
We've recently migrated our large subscriber list from an another ESP over to Klaviyo to use with Shopify. Klaviyo have been super helpful and responsive throughout the whole process, and the migration has been pretty seamless. Live chat have been a great help advising on best practices and tips to improve our deliverability.