Klaviyo: Email Marketing & SMS

Klaviyo is by far the best platform to connect with our customer's directly. The support is A+ and always there to help

Had this on multiple websites. Consolidated our websites earlier this month and tried to remove the app from the closed websites. Kept gettting an error. Reported it to Klaviyo. Help was slow and took several emails over several days to get a resolution. Was billled for two websites while waiting on further responses. Klaviyo refussed to refund charges on those despite having alerted them to the issue days earlier. They would rather lose 100% of my business then refund a charge for a service that is no longer wanted.

The app is difficult to remove and customer service is bad.

Really helped me organise myself more and reach more people from different view points. Wholesale and retail

If you need any level of customer support, I'd recommend avoiding this platform. When the app works, it's good. However, I had a problem with their Flows - some of the conditional filters weren't behaving as expected - and opened a support ticket on 4/11/24. Today is 6/14/24 and all I have is repeated emails from their support teams after I ask them for updates saying "engineering is still working on it". Absolutely terrible support and there's no way to speak to anyone about the issue beyond chat and email.

Klaviyo is excellent tool for small businesses and large enterprises. I simply love this app.

The best E-DM Solution on the market!

I highly recommend this app for your business site!

Klayvio is much more robust than my previouis mail aspp. The fact that it syncs wiht shopify make it a great addition

excellent communication and answers to the point. helped us on various situations that had a great impact on our work. thank you!

Works great easy to integrates with shopify