Avaliações (3 220)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 81% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
9 de fevereiro de 2025

This app is great and helps you set up email and SMS with no hassel

Beauty By Jordyn
Estados Unidos
6 dias usando a aplicação
Questão respondida por Klaviyo 11 de fevereiro de 2025

Thanks so much for your 5-star review!

13 de novembro de 2024

Very happy with Klaviyo and all of its features

June Adel
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Editado a 26 de novembro de 2024

Update:

Klaviyo reached out and resolve the issue; I am giving 4 stars to reflect the resolution. Thanks.
--

I subscribed paid plan on last Sunday for $100. I requested for a refund as I realized their UI isn't intuitive and they charge way more than other companies and I have not used for a single day. They just send me an email with their policy saying that they will NOT refund the money even after I explained to their support and the time of contact was within 5 mins of subscription. So tell me anyone who do not agree that this is their tactics that they want to suck all the money they can from new eCommerce store owners like me. Their support is poor and their product isn't as high performing like other people saids, and that's why they have no refund policy. If you are new to eCom business owners, I strongly advise you to stay away from Klaviyo, who does not give a dame about their customers or potential customers. They don't give money back for any reason, even if you have rigimate reason and contact you right away. Please don't get the idea of where people use for half of month and asking for a refund. I requested a refund 5 minutes after I realized their plan wouldn't work for my business. Be aware of this company who will suck your money out of you every chance they get. I would highly recommend Omnisend over Klaviyo and I would stop people from using Klaviyo. Amazed by their lack of professionalism and their policy who doesn't give a damn about people. 0 Star for this institute.

BY YOM
Estados Unidos
4 meses usando a aplicação
Questão respondida por Klaviyo 24 de outubro de 2024

Thank you for bringing this to our attention. We truly value your feedback and understand the importance of resolving this matter. A member of our support leadership team is reaching out to you via the support ticket that was created. Please keep an eye out for their email, and we’ll work to resolve this as quickly as possible.

Editado a 3 de dezembro de 2024

Great integration for tailoring your customers' email experience. Helpful insights and the best option for ecommerce entreprenuers

Life Outdoors Group
Estados Unidos
10 meses usando a aplicação
26 de novembro de 2024

Love Klaviyo! So easy to navigate and we've had nothing but a great sales experience with it.

123 Nourish Me
Austrália
7 dias usando a aplicação
20 de novembro de 2024

Really helpful support team

Bedfolk
Reino Unido
Quase 7 anos usando a aplicação
17 de outubro de 2024

Must have for any small business!! Intuitive and fun to use!

That's My Dawg Brand
Estados Unidos
Mais de 1 ano usando a aplicação
12 de dezembro de 2024

Very easy to use

Net Gate News
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Klaviyo 7 de janeiro de 2025

Thank you so much for your support!

29 de outubro de 2024

The app is great! The Free already offers the basic for start ups. If my business grows larger to scale, I will definitely avail of the paid benefits!

RQ
Filipinas
29 dias usando a aplicação
3 de outubro de 2024

A lot to learn but our systems have definitely improved since using Klaviyo.
The help and tutorials and live webinars are so good. I always get the answer i need! Love it

Crockers Paint & Wallpaper
Austrália
Quase 2 anos usando a aplicação