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Loving Klaviyo for the email flow and if/then options. Lots of options for who to include and exclude from your email campaigns. I know I've only scratched the surface of what Klaviyo can do. Will continue to dive into it!
Fantastic customer support, well thought-out app user interface and very helpful automations. Thank you!
Amazing app! It is very useful for e-com and so easy to set up! It helped me a lot in my business. Thank you!
Klaviyo suspended our account despite the fact we had never abused the app and are in good standing with Shopify. We had previously used the service. Klaviyo was not helpful and slow despite repeated attempts to have them understand this was a charity event and urgent time needs. We used Mailchimp, way easier, faster and better.
Great app.
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Use this app to collect phone numbers and emails - overall there are a lot of bugs, it's not user friendly, and they don't provide support unless you are paying.
Hey Julia, thank you for taking the time to provide this feedback. I have good news for you! We do provide technical support for all customers — even those on Free plans. I'm going to have a team member reach out to clarify how we can help you achieve your goals. You can also reach our Support team at www.klaviyo.com/support.
So far, I'm finding my way fairly easily. Ricky has been very helpful with any questions I have. And I am impressed by the personal attention Klaviyo provides. I feel like I am working with an actual person as opposed to some huge corporation. I am building my handmade jewelry business and Klaviyo has given me the tools I need to succeed.
This app is so great. Easy to use and setup was a breeze.
So far, so good! I just started using it and sent my first Campaign! It was easy and intuitive. Really enjoying it so far!
Until now is the best mailing & marketing automation solution. Very easy to use and with beautiful designs