Klaviyo: Email Marketing & SMS

The app is very easy to use. The support team is as good as I have ever seen. Sales are increasing, and the app is well worth the money.

I joined up with Klaviyo a year go.
Still no live chat a year later which is just basic-level customer service for any online organisation and emailing and waiting for answers is painful.
It seems that none of the people signing up to my newsletter popup subscription box have been added to the Newsletter since 24 March 2020.
Julian mentioned 5 people had signed up between 20-24 May - however none of these dates correspond with signups to the newsletter and he and Brian have been unable to tell me who they are - or where their info is in the system - because I had the newsletter set to Australian-only visitors.
Not feeling especially happy right now with Klaviyo.

This is honestly the best email marketing app I've looked at. It made the whole process really easy, and the time it took to review my email campaign was not long at all, within an hour instead of a day! I highly recommend!

The best email marketing software for ecommerce EVER. At first it looks like any other regular email marketing provider, but after you discover the power of flows and filters, you realize this is more of a CRM than just an email marketing company. I wish they were able to communicate that better. In any case, Klaviyo is an incredibly powerful email marketing provider with a lot of potential. Highly recommended.

Very good app. I am always amazed at how well I can segment our lists. It's super hi tech and yet really easy to use. Really impressive and a total game changer!

The only reason I gave them 4 stars is because of their customer support. It's pretty slow. They will always get back to you, but it can take a while. I wish they had phone support or at least faster email support. You guys need to work on this!

Nik was very helpful and he explained and answered all my questions very clearly. I hope all support is like him. Keep up the good work! :)

So far so good. I switched from Mailchimp and I'm really liking the experience so far. A couple pros is it lets you send a campaign based on the subscribers time zone. It is also pretty easy to get your flows setup like abandoned carts. The drag & drop editor is pretty nice. I'm liking it so far.

They seem to have bots that create fake subscribers, increase your amount of contacts and force you to an higher price plan. Oh, and you need to get the higher price plan in order to reach customer support. Avoid at all point if you don't want to waist your time.

Finally, a real email marketing tool. This is so well integrated with Shopify you can make such powerful decisions about what to send, to who and when - all based on a wealth of customer data sourced from Shopify. Once you start using Klaviyo, the data collection begins for real and you can marry user behavior in email with the shopify data.

Hands down, the best email marketing tool in shopify.

I am very surprised not a lot of Shopify users know about this email app - ITS THE BEST ONE WE'VE USED and we have used mailchimp, getresponse, infusionsoft and aweber - nothing comes close to klaviyo if your in the shopify ecommerce business - i hope to grow my business to new horizons with klaviyo