Avaliações (2 385)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 77% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
15 de agosto de 2020

I cannot sign in for weeks and wrote to support team several times. Still cannot sign in!! I have correct username and password, but their confirmation code email just doesn't arrive no matter what I do. Support is non-existent. I'm deleting this.

Coolmantique
Países Baixos
10 days usando a aplicação
15 de julho de 2020

I love the app, but since nothing is perfect, the free plan is a bit limitation and the step towards a bigger plan is kind of steep.

Rearvizo
Canadá
14 days usando a aplicação
28 de abril de 2022

I was immediately banned from the application without explanation, and when I prove to them that my application respects their conditions, I mysteriously get no more answers. This is an amateur service, move on and look for other applications that will be better.

Crypto-secrets
França
9 days usando a aplicação
Questão respondida por Klaviyo 28 de abril de 2022

Hi there! Unfortunately at this time, we do not allow cryptocurrency related products, services, or content on Klaviyo. Our acceptable use policy is here: https://www.klaviyo.com/legal/acceptable-use-policy.

2 de março de 2020

It's great, very easy to use and set up. The annoying thing is the slow customer service. it takes 24 hours to get a reply. A live chat would give it 5 stars. The training videos are great but just a bit long when you want to just get set up quickly. Overall a great experience so far!

Belloost®
Reino Unido
13 days usando a aplicação
Editado a 9 de fevereiro de 2021

We switched to Klaviyo from another automated email subscription service that we were unable to move forward with. After initial setup we were immediately able to start sending out emails with no problems. We are still learning how to use this application and we still have questions but the staff has been helpful in steering us in the right direction. It is a little more complicated for a beginner but once you get past the basics it does a lot that our last program couldn't dream of doing. 4 1/2 start wold be more appropriate. Very happy so far!

Essentials Everything
Estados Unidos
12 days usando a aplicação
7 de fevereiro de 2021

I just switched from Mailchimp and this is way better. The only thing I liked better about Mailchimp was the price, but Klaviyo integrates much better with Shopify. So far I find it easier to automate flows, collect data, and design e-mails for scheduled sending.

Amanda Baxter Studio
Estados Unidos
12 days usando a aplicação
12 de agosto de 2020

I'm not quite sure if I'm using it the right way but after configuring my auto welcome emails it seems doesn't work when the customer signs-up no thing is being sent to the inbox/junk mail. I have also tried to add my email and I haven't received any. a support would be appreciated.

Glory Deals
Emirados Árabes Unidos
15 days usando a aplicação
7 de agosto de 2019

Easy to use and great templates!! We are going to be upgrading for sure! Just sent our first email, so we are going to analyze it through the metrics

Andean Purveyors
Estados Unidos
11 days usando a aplicação
25 de junho de 2023

After spending days trying to get Klaviyo to work for me with very little customer support, I called it and decided to give Omnisend a try.
The only thing I'm upset about is the time I wasted with Klaviyo.
Onmisend customer service is top notch and I had everything up and running in no time.

Pawfectly Chosen
Estados Unidos
7 days usando a aplicação
14 de junho de 2022

Très déçu par cette application. La visioconférence qu'ils proposent ne permet pas du tout de se rendre compte si cela correspond ou pas aux attentes et ils vous demandent de payer la première mensualité tout de suite en cb. Le problème, même si au bout de 24/48h vous vous rendez compte que cela ne vous convient pas aucun remboursement possible. De plus, aux questions posées, il y a beaucoup trop de réponses automatisées. Tout est en anglais et je devais avoir un interlocuteur en français que je n'ai jamais eu. quand à la connexion avec Smile, cela n'a pas été possible non plus. Ils devraient avant que l'on paye, mieux expliqué comment fonctionne leur application pour éviter les mécontents

Ethnilink
França
7 days usando a aplicação