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I wanted to use their SMS service for my business. once i signed up i was contacted through email be a Klaviyo Rep named Azita to set up a call, which I did for the same day. When Azita called me I was able to tell right away that she has zero interest in answering my questions and just calling as job duty. Any question i had she replied with someone will contact you regarding your question. 4 days went by with no communication. I sent Azita 2 more emails with no replies. STAY AWAY FROM THIS COMPANY!
Hi SneakerUnionUSA! So sorry to hear about this back and forth. It's certainly not reflective of the way you deserve to be treated. Someone from our team should already be in touch with you to try and resolve any questions you have.
The text constantly comes up different when we are doing a test for a newsletter(sent to mobile devices) also when doing a pop up form it comes up with an error "Unable to detect that signup forms are successfully installed on your site." even though we have integrated Klaviyo with Shopify. we contacted customer service twice through email a few days ago but no one has responded. The customer service is not reliable.
Hi Basel, I appreciate you providing your feedback via review. Our Support team is experiencing higher than average wait times, however, we are more than excited to help you resolve this issue. Please look out for an email shortly from the team eager to help!
I use this app for my marketing and it really helps me organize my customers. I have referred several business owners to this app so far!
Very easy to use, and comes with lot of features, I am excited to use Klaviyo for email marketing automation.
Nice app!Easy to use for beginners.With many cool features.Have a free subscription for less 250 customers
Top quality ................................................................................................
Excellente application, permet une meilleur gestion des mes mails et automation
Worth a try. A esstential tool to reach out customers and get them reengaed. I am trying it and advise fellow Shopifians to do the same.
Recently switched from Mailchimp; the difference is eye opening. Klaviyo lays out the campaigns, lists, and workflows in a very intuitive manner. Mailchimp is good for inly entry level mailing lists (free), but once your numbers start to grow, switching to Klaviyo is a must.
I have only just got this app, but it is working well so far. Nice and easy. You can create emails with your own logos, colours, text, to represent your business as you wish. I recommend trying it.