Avaliações (2 979)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
20 de outubro de 2020

BE CAREFUL TO UPGRADE YOUR PLAN! The plan cannot be canceled because you have to submit a form for cancellation. Then no one will reply to you. Their customer service is zero and totally waste your money. I've paid $700 a month and a lot of time to setting up. The result is frustrating. So I submit the cancellation one week before the new billing cycle. Guess what, NO RESPONSES UNTIL NOW. So I have to pay for next month!! AWFUL APP I'VE EVER SEEN

SugarAndVapor
Hong Kong, RAE da China
About 1 month usando a aplicação
Questão respondida por Klaviyo 21 de outubro de 2020

Hi SugarAndVapor, We're sorry to hear that you had such a negative experience! It is not our practice to charge if you've cancelled and aren't using the product, our support team has reached out to understand more about what went wrong.

3 de março de 2020

This is a great app, very easy to use and set up. It takes a while for someone to reply when having issues so a live chat would be so much more beneficial.

Haven Bay
Austrália
About 2 months usando a aplicação
29 de janeiro de 2022

Really great app, much better than Mailchimp... But the main issue is that it's SO expensive! Maybe I'm just old but it feels like email apps should be cheaper for what you get. However, happy with Klaviyo as this is just the way the market is.

bastille_breads
Estados Unidos
2 days usando a aplicação
28 de julho de 2022

At first, using this app to create email flows and campaigns was incredibly user friendly and easy to use. I was very excited to send targeted emails to my new subscribers and loyal customers. Unfortunately, integrating the app with my custom theme "Flow" has been a different story. In my store, I have a pop up that collects new email subscribers. I can see that the customer is subscribed on my Shopify customers tab, However even after successfully embedding the Kalviyo app, I don't see those customers in the list I created in Klaviyo. I have reached out for help numerous times and the Klaviyo team says that it's not their problem and to reach out to the Flow theme developers. The Flow theme developers say it's not their problem and to reach out to the Klaviyo developers. I've read all the blog posts on email subscriber integration and even tried to fix the code myself to no avail. This process has been a little frustrating. I'd just love to send an email to a new subscriber...heavy sigh.

angelbrandspice
Estados Unidos
2 months usando a aplicação
18 de março de 2020

What a waste of time and work!. Sign up forms will not show on internet explorer. Do you know how many people use explorer that won't be able to subscribe? What a big flaw. Not recommended

IMG Home
Estados Unidos
About 1 month usando a aplicação
27 de março de 2019

The app is good, i like it but i really have a hard time importing my previews contact. but it's really useful

Excenti
Canadá
About 2 months usando a aplicação
10 de abril de 2016

Found it a bit confusing to use!

Mgtha Watches
Reino Unido
About 2 months usando a aplicação
8 de maio de 2019

Really poor service

I would not recommend this app to anyone. Unfortunately, with mailchimp being unsynced there are only a few alternatives.

Plus Size Clothing Co
Austrália
About 1 month usando a aplicação
5 de setembro de 2019

Such a more intuitive product than most others this small business owner has tried. I recommend growing with them.

Wear AM
Estados Unidos
2 days usando a aplicação
1 de abril de 2020

un poco tediosa, debería ser un poco más sencilla.
o tendría que tener una guía para nuevos usuarios.

MERVEILLA
Equador
2 months usando a aplicação