Avaliações (2 979)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
Editado a 8 de agosto de 2019

NOT A GREAT SUPPORT .... AFTER ONE WEEK , WE STILL DO NOT KNOW , THEIR PRICING - WEHAVE REQUESTED SEVERAL TIMES ... VERY ODD
NOT TOO PROFESSIONAL , TO SAY THE LEAST

AGAIN , WE HEARD GOOD THINGS - BUT UNABLE TO OPEN THE PAGE WITH THE PRICES

InNature Teas
Reino Unido
24 days usando a aplicação
26 de abril de 2018

Isn't Working this App! The worst ever... And they don't have any support!! :@

New Mexican Funny Shirts
México
24 days usando a aplicação
3 de maio de 2023

I need support because I'm demoing the application and nothing works. But I cant get support unless I pay for the subscription. which I don't want to do because currently nothing works. what i great business model guys. looks like I'm off to Omnisend or your competitor

Rocksolid Audio
Reino Unido
24 days usando a aplicação
6 de maio de 2020

Terrible customer service. Terrible app. They take your money and then close your account for NO REASON AT ALL and wont issue any refunds. They should have less than 4 star rating

SpecialCuff
Estados Unidos
24 days usando a aplicação
1 de abril de 2020

I wanted to try this app because it integrates with a lot of my other apps that I have... it sucks. You have to log in EVERY SINGLE TIME and recaptcha.. My account got deactivated randomly and haven't heard anything for a week. WTF? It's confusing to use and it takes a lot of time to create a newsletter. I'm switching back over to Seguno.

Raven Born
Estados Unidos
23 days usando a aplicação
22 de agosto de 2022

Great design and love the features. However, all emails sent from Klaviyo go to SPAM, and there doesn't seem to be any fix for this... I was about to switch to it from Mailchimp, but I will stay there as I'm sure our customers get emails from there... Once the issue is fixed I might consider switching again :)

Uuvipak
Austrália
22 days usando a aplicação
7 de maio de 2019

I used this app to replace mailchimp.

I never leave bad reviews however customer service is the worst I have ever seen. When your paying premium rates you expect someone to respond within 4 weeks (and multiple emails) to simple questions.

I couldnt recommend someone using this platform

Wild Thoughts Lingerie
Austrália
21 days usando a aplicação
10 de maio de 2016

After having a difficult time installing this app, I finally got it installed. I sent out three emails. None of them had the remarketing they were supposed to have but they are pretty. I must have inserted the snippet into liquid incorrectly. I also could not get Klaviyo to integrate with my theme by Pixel Union. I could not get my home page newsletter sign up form to work as Pixel Union does not support Klaviyo. I asked Klaviyo for help via email and the response what that I need an account with Klaviyo to get help! So, I canceled my account and deleted the app. Going back to Mailchimp. All I needed was some help people. I am not going to pay these huge prices and only get part of a service. Really disappointed that I wasted so much time installing this app only to not have it work well and not have the support and help from Kalviyo that I needed.

Yourgreatfinds
Estados Unidos
21 days usando a aplicação
22 de dezembro de 2020

I can't use this app because I can't send any emails. I created 4 flows and run them live, but I didn't receive any emails on 3 different email addresses with 3 different devices. I can't run my store now too, because my clients won't receive any coupons that I promise to send them by email. There is no support too, it's been 35 hours since I emailed them, and they didn't answer yet. Very disappointed with this, I thought this app will be much more helpful

kindtouchlovers
Estados Unidos
20 days usando a aplicação
21 de janeiro de 2020

I still have not received confirmation email to be able to use the service. I also sent details to customer service a week ago today. No word yet. I would like to try it out, but for now I giving a one star.

Kan Goods
Estados Unidos
19 days usando a aplicação
Questão respondida por Klaviyo 5 de fevereiro de 2020

Kan Goods. Has this been resolved at all? We at Klaviyo definitely want to help. You can always connect with us at https://help.klaviyo.com/hc/en-us/requests/new