Avaliações (2 927)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 11% das classificações são de 1 estrelas
26 de junho de 2020

The trashiest app out there. Download Omnisend or Abandonment Protector. ABSOLUTELY NO CUSTOMER SUPPORT. I mean ZERO SUPPORT. After some time, the app even stopped opening and showed an error upon clicking it, I tried to reinstall it but the error persisted. Just sucks guys. Don't waste your time, there are way better apps out there with amazing customer support like Omnisend.

Go Schwifty!
Reino Unido
2 days usando a aplicação
21 de janeiro de 2021

I spent hours creating campaigns and when I needed to have it sent for at a very specific time- it did not let me and said there is a bug they are fixing at the moment. Super frustrating

Ivka Tvárová jóga
Eslováquia
2 days usando a aplicação
29 de setembro de 2019

I first decided to get this app because it supposedly "works well" with shopify. First and foremost it is NOT that simple to understand. Customer service/support does NOT respond right away. I was suppose to launch my website today and I've had to cancel. Customers were not receiving their welcome email/coupon codes. So bad for business, I've let a lot of people down and of course I'm sure I'm going to lose sales. I just requested for a refund and I hope they do not give me a hard time about it.

lushbabeboutique
Estados Unidos
2 days usando a aplicação
22 de setembro de 2020

very poor support. we send them emails but there is no reply from their side. we regret adding there app.

THE MINI PAWS
Índia
2 days usando a aplicação
17 de maio de 2019

No funciona bien.La paguina se queda colgada cada momento. No se puede volver a reinstalar con lo cual el problema no se puede solbentar...nada, no la recomiendo para nada

First Outdoor Shop
Espanha
1 day usando a aplicação
1 de março de 2018

Each email sent out to people has something like 'from klaviyo' written at the bottom. This makes it look tacky and unprofessional. I would definitely change my review if this was't there.

Vogue Effects
Nova Zelândia
1 day usando a aplicação
5 de junho de 2023

very bad customer account management, got my account banned because I still haven't verified a simple TXT element before creating the account

BellyBless
Reino Unido
1 day usando a aplicação
31 de maio de 2023

I am extraordinarily dissatisfied with the service provided by this company. Despite their great software, the team running it cannot keep up with the company's rapid growth. When we attempted to test out the system, a minor glitch caused our account to become locked. I have sent multiple emails to the company, but I am still waiting for someone to respond. They claim that our account is locked to allow other customers to use the service, but I believe they are overwhelmed and unable to handle the volume of customers they have. This experience has left me with the impression that this company is unreliable.

Beelite Candles
Estados Unidos
1 day usando a aplicação
5 de janeiro de 2023

Pop ups are still visible after uninstalling. There is nothing on the website that could help solve this problem, I do not recommend it

Titan Jigsaw
Polónia
1 day usando a aplicação
6 de outubro de 2021

Worst experience with this app. Not working and completely useless support. Im definitely not using it again !!

diamond painting factory
China
About 23 hours usando a aplicação
Questão respondida por Klaviyo 6 de outubro de 2021

Hey there! So sorry to hear you're frustrated. Would love to help get to the bottom of it. Our team is having trouble matching your account to a Klaviyo account so we can help... mind shooting an email over to feedback@klaviyo.com so we can support you? Thanks in advance!