Recensies (35)

Algemene beoordeling
3,9
Cijfers per recensieniveau
  • 57% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 14% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 17% recensies zijn 1 sterren
14 augustus 2023

Klaviyo reviews is great because it's clean and easy to use. Their pricing is the best in the market and I'm confident the upcoming features will be top notch.

Their app is still fairly new but if you are also using Klaviyo as an email/sms service it's a no brainer to use them as a review service also. Highly recommend!

KineticKings
Verenigde Staten
10 maanden gebruiken de app
Klaviyo heeft geantwoord 17 augustus 2023

Thanks so much for your review!

15 augustus 2023

We transitioned to Klaviyo Reviews from Yotpo about ten months ago looking for additional customization options and couldn't be happier with the platform.

Set-up was easy and the email flow has been one of our most engaged since shortly after launch.

A big leg-up was Reviews' integration with Klaviyo for email and SMS. Before Reviews we were confined to a template with few customization options, now our request for reviews matches our brand's look and feel. We've also been able to A/B test sends to get the most out of our requests for reviews.

If you're already using Klaviyo for email marketing Reviews is a no-brainer.

Bicycle Warehouse
Verenigde Staten
10 maanden gebruiken de app
Klaviyo heeft geantwoord 17 augustus 2023

Thank you for your review! We're happy to hear you're finding so much value from our platform.

16 augustus 2023

Easy setup, great support, simple to use, it just works! The integrations with Klaviyo's other products are also very seamless - it's great to get reviews and email under one roof.

Compass Coffee
Verenigde Staten
9 maanden gebruiken de app
9 augustus 2023

I have same experience!
"Save your money! Nothing can be translated which also means that you can not change CTA/Buttons. Very limited options to change style, e.g. Font-style, font-size, size of stars." all is true! Do not use this app!

Sensible.hu Egyedi Ásványékszer Webáruház
Hongarije
3 maanden gebruiken de app
Klaviyo heeft geantwoord 11 augustus 2023

Thank you for this feedback – we are really sorry that you didn't have the initial experience you were expecting. This is a new product with many more improvements coming soon. We are actively working to improve our widget customization experience, including support for more languages.

We take this input seriously and want to ensure we're building a great product. We'll be in touch with you to understand your issues – please keep an eye out for an email from us!

Bewerkt 19 januari 2024

We had given a bad review a few months ago because there were no translations. But it was dealt with very quickly. We were also contacted about the matter. After a few weeks, the issue was already implemented. Great! Really great. That's why we've subsequently raised the rating to 4 stars. We don't give it 5 stars because it is relatively expensive. Too bad, otherwise we would definitely have bought it.

Palado
Duitsland
3 maanden gebruiken de app
Klaviyo heeft geantwoord 14 augustus 2023

We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

30 augustus 2022

Fulfilled is working great. So far it is functioning seamlessly within our Shopify site and producing one of our most engaging flows in Klaviyo. It's typically like pulling teeth to get our customers to leave a review, so very surprised at the response and number of reviews we're now receiving!

Rufus Teague
Verenigde Staten
Ongeveer een maand gebruiken de app
Klaviyo heeft geantwoord 17 augustus 2023

Thanks so much for your review!

14 augustus 2023

I transferred to Klaviyo Reviews from Reviews.io and I am IN LOVE. I have tested out many different review platforms and this one is by far the best. The setup is lightning-fast, the branding is beautiful, the features do exactly what you need them to do, and the customer support is phenomenal. I cannot recommend highly enough.

Fam Botanicals
Verenigde Staten
13 dagen gebruiken de app
Klaviyo heeft geantwoord 17 augustus 2023

Thanks for your review! We're so happy to hear that you're having a great experience with Klaviyo reviews.

Bewerkt 9 september 2023

Rather limited options to change style, e.g. Font-style, font-size, size of stars. Reviews don't seem to be synced back to Shopify so you have to replace the original shopify rating-stars (the Klaviyo stars are way too large, you also can not change this). In general great ideas about functionality features.

FacialRoom Skincare
Duitsland
7 dagen gebruiken de app
Klaviyo heeft geantwoord 7 augustus 2023

Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

17 juni 2022

Fantastic app. Easy to integrate with Online Store 2.0 and Klaviyo. Sending review requests is all about sending at the right time. The order delivered trigger makes sure our flows are sending at the right time. We can even filter by location, product, category and more.

Piper Golf
Verenigde Staten
4 dagen gebruiken de app
29 augustus 2023

I was so happy that Klaviyo announced this feature!
The price plan is awesome, the settings are easy to understand and it works well on every theme I believe.
What's still missing is that the reviews don't display the uploaded pictures from the customer. This is a big miss because most of the time the image is more important than the entire review.
Another thing that is not working well is when you use the all reviews widget they are not displayed chronologically. It's literally mixing new and old reviews which from the customer end may look strange.

I know the feature is new, and that's why I wanted to share my feedback.
I hope the Klaviyo team will fix those main things!
We love Klaviyo and I really like their decision to create this feature!

tabselect
Verenigde Staten
Ongeveer 3 uur gebruiken de app
Klaviyo heeft geantwoord 5 september 2023

Thank you for your review! We really appreciate this feedback – this is a new product with many more enhancements coming soon.

We are able to display photos that customers submit in their review. When you ask for a review, you can collect text as well as media (photos). Customers can take a photo or upload one from their camera roll. For your second point, we support displaying reviews chronologically. Keep an eye out for a note from our support team – we're happy to help you troubleshoot!