Avaliações (98)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 74% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 6% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
24 de janeiro de 2024

Great support. The app was not showing the review on my template and the team worked hard to make the necessary adjustments to make it work. The interaction with the support team was great.

ONEKEEPER USA
Estados Unidos
Aproximadamente 1 mês usando a aplicação
10 de agosto de 2023

In general a useful app that offers more options than the standard shopify reviews app. Especially the option to create review-follow-up flows with discounts via Klaviyo is helpful.
However, there are 3 major issues:

1. The design of the star-rating on product page is not adjustable. This is actually a no-go, since the stars look very weird and unprofessional in our theme. There should be any ...

AMBOYO
Alemanha
Mais de 1 ano usando a aplicação
Questão respondida por Klaviyo 11 de agosto de 2023

We really appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget ...

31 de outubro de 2023

I'm using Judge.me right now and I saw Klaviyo Revies. I thought it would be great to have all in one app and installed it. Unfortunately, I cannot use it since Ukrainian language is not present. So I will either delete it for now or I will just wait till Ukrainian is added. Hope, it won't take too much time.

SVITLA
Ucrânia
Aproximadamente 1 ano usando a aplicação
Questão respondida por Klaviyo 21 de fevereiro de 2024

Hey there, thank you so much for the feedback, and will pass this along to our product team.

Editado a 15 de novembro de 2023

The team is very good and reply fast. I like it and will continue using it

Woodpecker Beauty
Estados Unidos
18 dias usando a aplicação
Questão respondida por Klaviyo 21 de fevereiro de 2024

Thank you so much for the feedback! We are here whenever you need any assistance.

15 de agosto de 2023

I was very disapointed that I could not translate anything. No point in using this app if your page is not in english.

Karavolin Trønder
Noruega
12 meses usando a aplicação
Questão respondida por Klaviyo 17 de agosto de 2023

Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your ...

14 de agosto de 2023

I transferred to Klaviyo Reviews from Reviews.io and I am IN LOVE. I have tested out many different review platforms and this one is by far the best. The setup is lightning-fast, the branding is beautiful, the features do exactly what you need them to do, and the customer support is phenomenal. I cannot recommend highly enough.

Fam Botanicals
Estados Unidos
13 dias usando a aplicação
Questão respondida por Klaviyo 17 de agosto de 2023

Thanks for your review! We're so happy to hear that you're having a great experience with Klaviyo reviews.

3 de outubro de 2023

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.

Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish ...

L300
Finlândia
5 meses usando a aplicação
Questão respondida por Klaviyo 27 de outubro de 2023

We appreciate this feedback, thank you for sharing. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget ...

Editado a 19 de janeiro de 2024

We had given a bad review a few months ago because there were no translations. But it was dealt with very quickly. We were also contacted about the matter. After a few weeks, the issue was already implemented. Great! Really great. That's why we've subsequently raised the rating to 4 stars. We don't give it 5 stars because it is relatively expensive. Too bad, otherwise we would definitely have ...

Palado
Alemanha
3 meses usando a aplicação
Questão respondida por Klaviyo 14 de agosto de 2023

We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

9 de agosto de 2023

I have same experience!
"Save your money! Nothing can be translated which also means that you can not change CTA/Buttons. Very limited options to change style, e.g. Font-style, font-size, size of stars." all is true! Do not use this app!

Sensible.hu Egyedi Ásványékszer Webáruház
Hungria
3 meses usando a aplicação
Questão respondida por Klaviyo 11 de agosto de 2023

Thank you for this feedback – we are really sorry that you didn't have the initial experience you were expecting. This is a new product with many more improvements coming ...

28 de fevereiro de 2024

Klaviyo as a company have awful customer service, look at Trust pilot reviews!
The is no phone support and chat support send you links that do not solve the issue. Not much support at all.
Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!

frankysbowtique.com
Reino Unido
Aproximadamente 2 meses usando a aplicação