Avaliações (98)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 74% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 6% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
24 de outubro de 2023

Unable to manage reviews as I continue to get a 502 when I open the app.

Aidan Gill for Men
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Klaviyo 27 de outubro de 2023

We appreciate your feedback – our engineering team has been working hard to resolve this issue. Everything is now functioning normally.

15 de setembro de 2023

It's really nice that Klaviyo has reviews now as I trust and really like Klaviyo. The only problem is, the app is really bad. I know it's new but it shouldn't really be released to the public and they charge for it even when it's bad.

For what you get, £25 per month is quite expensive for stores that do over 250 orders per month.

Unable to easy upload review images and review images wasn't ...

Force of Life
Reino Unido
17 dias usando a aplicação
Questão respondida por Klaviyo 19 de setembro de 2023

We really appreciate this feedback and are sorry that you didn't have the experience you were expecting. This is a new product with many more improvements coming soon. We ...

Editado a 9 de setembro de 2023

Rather limited options to change style, e.g. Font-style, font-size, size of stars. Reviews don't seem to be synced back to Shopify so you have to replace the original shopify rating-stars (the Klaviyo stars are way too large, you also can not change this). In general great ideas about functionality features.

FacialRoom Skincare
Alemanha
7 dias usando a aplicação
Questão respondida por Klaviyo 7 de agosto de 2023

Thank you for sharing your experience. We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your ...

16 de fevereiro de 2024

Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."

Lovin' Glovin'
Estados Unidos
Aproximadamente 22 horas usando a aplicação
16 de setembro de 2023

Tried the app, as the price and integration with Klaviyo Emails was attractive. Really like the simple offering of both the apps and it only makes sense for Klaviyo to offer a reviews app. With that said, the app is still not robust enough for us to switch over. There needs to be more design, customizations available in order to fit in with our stores (like not having grey divider lines). There ...

Plastno
Canadá
Aproximadamente 4 horas usando a aplicação
Questão respondida por Klaviyo 19 de setembro de 2023

Thank you for your review – we really appreciate this feedback. This is a new product with a lot more enhancements coming soon. We are actively working to improve our widget ...

29 de agosto de 2023

I was so happy that Klaviyo announced this feature!
The price plan is awesome, the settings are easy to understand and it works well on every theme I believe.
What's still missing is that the reviews don't display the uploaded pictures from the customer. This is a big miss because most of the time the image is more important than the entire review.
Another thing that is not working well is when ...

tabselect
Estados Unidos
Aproximadamente 3 horas usando a aplicação
Questão respondida por Klaviyo 5 de setembro de 2023

Thank you for your review! We really appreciate this feedback – this is a new product with many more enhancements coming soon.

We are able to display photos that customers ...

25 de agosto de 2023

Enthusiastic about the idea of consolidating all emails and even reviews on Klaviyo.

But not yet able to put it in another language ...
When will this be available?

Dada fabrik
França
34 minutos usando a aplicação
Questão respondida por Klaviyo 28 de agosto de 2023

Hi there! We hear you loud and clear, and have released translations in 12 languages to enable more brands to use our app. We appreciate your feedback!

6 de dezembro de 2023

Rating this a one star due to the pricing plans. We use Klaviyo for SMS + Email marketing and would have LOVED to use this feature. We currently have Loox at $34.99 a month. The Klaviyo plan we would use would be $90 a month, which can significantly increase to $125 and so forth, based on the orders.

East Meets West USA
Estados Unidos
12 minutos usando a aplicação
28 de janeiro de 2025

allmite gold.
Nova Zelândia
7 meses usando a aplicação
10 de janeiro de 2025

Chambless Game Totes
Estados Unidos
4 meses usando a aplicação