Arvostelut (73)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 96 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
18. elokuu 2022

This app is excellent, and the customer support is even better! I switched from grapevine to the app and it is soo much better. I also was having some trouble understanding and within a couple minutes I was on a google meet with someone who was extremely knowledgeable to help me! 11/10 reccomend.

Loversentiment
Yhdysvallat
5 kuukautta sovelluksen käyttöä
KnoCommerce Inc vastasi 18. elokuu 2022

So glad to hear it, and thanks for the glowing review. :)

20. joulukuu 2021

This is definitely the best post purchase survey on the market right now. We moved over from Enquire and the difference is like night and day. Being able to survey new vs returning customers differently is key. Love the model data feature so we can see what results would look like assuming a 100% response rate. The recharge integration is super helpful too! We use this survey to instruct our media mix, budgets and merchandising.

Pura Vida Bracelets
Yhdysvallat
4 kuukautta sovelluksen käyttöä
26. toukokuu 2022

Kno is an incredibly well-polished Shopify app. In today's ecom landscape, post-purchase surveys are a staple. Kno is my go-to for tracking where customers come from and driving them to my community. And with all the feedback I am getting, my team continues to execute with ease!

Carnivore Snax
Yhdysvallat
4 kuukautta sovelluksen käyttöä
13. syyskuu 2022

This app made it possible for us to quickly & easily launch our post-purchase survey and start gleaning lots of insightful info from our customers. The app itself is user-friendly and their hands-on support is incredible! Landon from their team was amazing in helping optimize our survey and making sure we understood all of the various KnoCommerce features available to us. I definitely recommend this post-purchase survey app!

LolaVie
Yhdysvallat
4 kuukautta sovelluksen käyttöä
12. heinäkuu 2023

The best app out there for post purchase surveys, top tier customer support and features.

A huge help for attribution and tracking where our customers come from.

AeroPress
Yhdysvallat
4 kuukautta sovelluksen käyttöä
15. marraskuu 2022

We were using a similar (in concept) app for post-purchase surveys. It turns out the number of responses we get with Kno is an order of magnitude greater. In addition, the actual data gathered is much more useful in informing our decision on ad spend. This is a wonderful app for stores trying to understand the attribution of what's moved a customer from a prospect/initial interest to completed purchase.

Dispatch Custom Cycling Components
Yhdysvallat
4 kuukautta sovelluksen käyttöä
17. kesäkuu 2022

A Post-Purchase survey is a must for any brand. Great learnings and the Klaviyo integration is key. Support is fantastic and fast.

Every Man Jack
Yhdysvallat
3 kuukautta sovelluksen käyttöä
10. tammikuu 2022

Kno has been an awesome tool for us to improve our understanding of who our customer is and why they've bought from us that day. Setup was easy, and they've been super receptive to product suggestions and support whenever needed.

Jambys
Yhdysvallat
3 kuukautta sovelluksen käyttöä
6. joulukuu 2022

By far the easiest and most professional post purchase survey out there. We were collecting data and anaylzing results within minutes!

Laura Geller Beauty
Yhdysvallat
3 kuukautta sovelluksen käyttöä
19. joulukuu 2021

Probably my favorite app on the app store! Here are a few reasons why:
1. Seamless install/integration - very quick set up! Nothing worse than downloading an app that takes hours to set up.
2. Phenomenal customer support: Jeremiah (who's actually the CEO) has gone above and beyond in answering my questions and even adding a few features that I requested. Love to see CEO's managing their support and suggesting best-practices.
3. Game changer for segmenting in Klaviyo (or whatever email software you use). I've learned SO much about my customers that I never knew - all because of the survey!
4. Beautiful integration on order confirmation page and great response rate.
5. Understanding your customers is CRUCIAL for increasing LTV - KnoCommerce makes this possible. Overall, couldn't be happier with this app! It's helped me tremendously with tailoring post-purchase emails to the specific customer persona. Would give more than 5 stars if I could!!

Shutter Bombs
Yhdysvallat
3 kuukautta sovelluksen käyttöä