KNO Post Purchase Surveys

Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.

I always guessed at my customers profiles by forming opinions based on emails from them. I didn't think a post purchase survey would work. Kno has shocked me with how many respondents answered our questions, and some of those answers were truly eye opening! Im loving Kno!

This app is excellent, and the customer support is even better! I switched from grapevine to the app and it is soo much better. I also was having some trouble understanding and within a couple minutes I was on a google meet with someone who was extremely knowledgeable to help me! 11/10 reccomend.

This is definitely the best post purchase survey on the market right now. We moved over from Enquire and the difference is like night and day. Being able to survey new vs returning customers differently is key. Love the model data feature so we can see what results would look like assuming a 100% response rate. The recharge integration is super helpful too! We use this survey to instruct our media mix, budgets and merchandising.

Kno is an incredibly well-polished Shopify app. In today's ecom landscape, post-purchase surveys are a staple. Kno is my go-to for tracking where customers come from and driving them to my community. And with all the feedback I am getting, my team continues to execute with ease!

This app made it possible for us to quickly & easily launch our post-purchase survey and start gleaning lots of insightful info from our customers. The app itself is user-friendly and their hands-on support is incredible! Landon from their team was amazing in helping optimize our survey and making sure we understood all of the various KnoCommerce features available to us. I definitely recommend this post-purchase survey app!

The best app out there for post purchase surveys, top tier customer support and features.

A huge help for attribution and tracking where our customers come from.

We were using a similar (in concept) app for post-purchase surveys. It turns out the number of responses we get with Kno is an order of magnitude greater. In addition, the actual data gathered is much more useful in informing our decision on ad spend. This is a wonderful app for stores trying to understand the attribution of what's moved a customer from a prospect/initial interest to completed purchase.

A Post-Purchase survey is a must for any brand. Great learnings and the Klaviyo integration is key. Support is fantastic and fast.

Kno has been an awesome tool for us to improve our understanding of who our customer is and why they've bought from us that day. Setup was easy, and they've been super receptive to product suggestions and support whenever needed.