KNO Post Purchase Surveys

A Post-Purchase survey is a must for any brand. Great learnings and the Klaviyo integration is key. Support is fantastic and fast.

Kno has been an awesome tool for us to improve our understanding of who our customer is and why they've bought from us that day. Setup was easy, and they've been super receptive to product suggestions and support whenever needed.

By far the easiest and most professional post purchase survey out there. We were collecting data and anaylzing results within minutes!

Probably my favorite app on the app store! Here are a few reasons why:
1. Seamless install/integration - very quick set up! Nothing worse than downloading an app that takes hours to set up.
2. Phenomenal customer support: Jeremiah (who's actually the CEO) has gone above and beyond in answering my questions and even adding a few features that I requested. Love to see CEO's managing their support and suggesting best-practices.
3. Game changer for segmenting in Klaviyo (or whatever email software you use). I've learned SO much about my customers that I never knew - all because of the survey!
4. Beautiful integration on order confirmation page and great response rate.
5. Understanding your customers is CRUCIAL for increasing LTV - KnoCommerce makes this possible. Overall, couldn't be happier with this app! It's helped me tremendously with tailoring post-purchase emails to the specific customer persona. Would give more than 5 stars if I could!!

KnoCommerce has been brilliant since we moved over from another survey tool. The support has been amazing from a technical and strategic aspect. The insights provided are invaluable. Highly recommend!

Adding KnoCommerce to our store has been a complete game-changer. Surveys have been such a crucial tool to truly understanding where the customer is during their buying journey, or even where they are in their life in general. This info helps us shape and create a better experience overall through our ads, emails, SMS, website, and everywhere else. The team is absolutely incredible and super helpful.

I also love the fact that KnoCommerce integrates with TripleWhale. Not only are we getting invaluable first-party data in the backend, but we're also closing in the gap on everyone's favorite topic, attribution.

KNO Post Purchase Surveys have helped us patch up and understand ad platform attribution more clearly, establish better goals, and have a better idea of how each platform we advertise on is performing. One of the most interesting insights we've gathered from KNO is the difference between platforms in time between initial discovery and purchase. Highly recommend to anyone that wants to understand their marketing and customer behavior better!

The Knocommerce tool and team are amazing. We're able to grab valuable insights in a dynamic way. My favorite part is how customizable it is with the way that it integrates with Shopify and pulls in customer data - we've been using it for post-purchase and for surveying our customers. It even allows you to give dynamic coupon codes seamlessly!

We switched to Kno after years or using another dated post-purchase survey app. Our completion rate increased and the data we are gathering is so much more useful. We are able to use it to make realtime advertising, marketing and brand decisions. Additionally, the team at Kno is super helpful. They are great to work with and made the setup process seamless. I cannot recommend them enough.

We are very happy with Kno Post Purchase surveys. It is great to collect 0-party data post-purchase that we can analyze, learn from, and validate our advertising campaigns performance. Through customer responses, we have learned about influencers who wear our products and have been able to establish further relationships with them. The ability to segment new and returning customers allows us to gain further insight from customers. Additionally, the team is quick to respond and is very helpful.