KNO Post Purchase Surveys , 67 avaliações

I love this platform. It's great for collecting first party data and seeing how that changes over time or by channel. The support is some of the best I've experienced as well.

Very happy with the app and the support from the team. The support has been amazing from a technical and strategic aspect. The insights provided are invaluable. Highly recommend!

Kno is a powerful tool for understanding your customers better. I've enjoyed using it for the last year or so after switching another tool that just didn't have as many features like multiple form questions. No regrets here!

Super useful and easy to use. Team provided great support and the app delivered on all it's promise.

KNO is amazing. The survey has helped us understand our attribution so much better in this post ios world. Especially as we've been expanding to different channels, we've been relying on the survey a lot to help us understand our attribution. Jeremiah the founder is super reliable and helpful. He's gone above and beyond to help us get maximum value out of the platform. Can't say enough good things.

We use knocommerce to run NPS, HDYHAU, and other customer surveys and have had a great experience. The app is so easy to use, the team is extremely responsive and helpful, and we've been able to drive a high success rate and get a ton of customer data. Couldn't be happier with the product or customer service.

In the age of iOS14 and on, getting self reported user data becomes even more important for understanding how people found your store and why they opted to shop with you. Kno was super easy to implement in check out and an unobtrusive user experience.

The Kno team has really up-leveled what the post-purchase experience looks like. The survey is only step 1, it's the follow-ups and logic that comes afterwards that truly is magical. Being able to reply to HDYHAU survey answers with follow ups and pull that data into klaviyo is an absolute superpower!

I always guessed at my customers profiles by forming opinions based on emails from them. I didn't think a post purchase survey would work. Kno has shocked me with how many respondents answered our questions, and some of those answers were truly eye opening! Im loving Kno!

This app is excellent, and the customer support is even better! I switched from grapevine to the app and it is soo much better. I also was having some trouble understanding and within a couple minutes I was on a google meet with someone who was extremely knowledgeable to help me! 11/10 reccomend.