KNO Post Purchase Surveys

Incredible app, incredible support and overall a lifesaver to us in a post-IOS update world. I have been using it for a while now and have found the team's support incredible.

KNO is amazing. The survey has helped us understand our attribution so much better in this post ios world. Especially as we've been expanding to different channels, we've been relying on the survey a lot to help us understand our attribution. Jeremiah the founder is super reliable and helpful. He's gone above and beyond to help us get maximum value out of the platform. Can't say enough good things.

Probably my favorite app on the app store! Here are a few reasons why:
1. Seamless install/integration - very quick set up! Nothing worse than downloading an app that takes hours to set up.
2. Phenomenal customer support: Jeremiah (who's actually the CEO) has gone above and beyond in answering my questions and even adding a few features that I requested. Love to see CEO's managing their support and suggesting best-practices.
3. Game changer for segmenting in Klaviyo (or whatever email software you use). I've learned SO much about my customers that I never knew - all because of the survey!
4. Beautiful integration on order confirmation page and great response rate.
5. Understanding your customers is CRUCIAL for increasing LTV - KnoCommerce makes this possible. Overall, couldn't be happier with this app! It's helped me tremendously with tailoring post-purchase emails to the specific customer persona. Would give more than 5 stars if I could!!

This is definitely the best post purchase survey on the market right now. We moved over from Enquire and the difference is like night and day. Being able to survey new vs returning customers differently is key. Love the model data feature so we can see what results would look like assuming a 100% response rate. The recharge integration is super helpful too! We use this survey to instruct our media mix, budgets and merchandising.

Kno has been a game-changer for us in so many ways. An attribution indicator, product development idea generator, and has already driven ROI through triggered Klaviyo flows.

Kno has been an awesome tool for us to improve our understanding of who our customer is and why they've bought from us that day. Setup was easy, and they've been super receptive to product suggestions and support whenever needed.

Kno gives us incomparable insights into the true sources of our new customers. Instead of relying on GA or complex attribution tools, Kno lets us simply ask our customers where they first heard about our brand. We're already adjusting our marketing campaigns to double down on what's working. Epic app with a refreshingly simple UI.

We had unorthodox needs for our post purchase survey and found Kno to be the only option that allowed us to create the survey we wanted and the reporting we needed. On top of that Jeremiah gave us hands on advice and support to make the whole process seamless. Would recommend and continue to use now for over 6 months.

Kno is an incredibly well-polished Shopify app. In today's ecom landscape, post-purchase surveys are a staple. Kno is my go-to for tracking where customers come from and driving them to my community. And with all the feedback I am getting, my team continues to execute with ease!

Kno is a powerful tool for understanding your customers better. I've enjoyed using it for the last year or so after switching another tool that just didn't have as many features like multiple form questions. No regrets here!