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We’ve been using Koongo to manage our marketplace integrations and it has made the whole process much easier and more efficient. The platform offers a lot of useful options for managing products, prices and orders across different marketplaces.
What we appreciate most is the support team. They are always helpful, responsive and willing to explain things clearly whenever we have a question or run into an issue. It’s great to know that there is someone who can quickly help when needed. Overall, we’ve had a very positive experience with Koongo and would definitely recommend it for marketplace management.
Koongo offers many possibilities for managing marketplace integrations, but our recent experience with the bol integration was frustrating.
A repricer that was set to Monitoring Mode turned out to still block updates to our active offers due to MinimumPrice errors. As a result, an important change to our delivery promise was not correctly sent to bol. For a small business without its own IT department, hidden technical dependencies like this are extremely difficult to identify.
It also took some time before support focused on the actual issue. Eventually, Pavel identified the cause, disabled the repricer, and ensured that the synchronization worked correctly again. He certainly deserves credit for resolving the issue.
My main recommendation for Koongo is greater transparency. Features in Monitoring Mode should not block critical updates without a very clear warning. Issues that can affect seller performance or even the status of a marketplace account should be flagged proactively and much more visibly.
Koongo is a powerful platform with good technical support once the right issue is identified, but usability, transparency, and error reporting could be significantly improved for small businesses.
Great support team, We had many issues in the beginning but the customer service is top notch!
Perfect for selling on marketplaces. Team is helpfull if facing any issues.
Fast customer support and everything works! Great app if you need to sell on marketplaces. Easy and good documentation also.
10/10 fast communication, good software
Koongo is the perfect solution for listing existing products on Amazon. The platform offers a wide range of filters, great flexibility for pricing strategies, and an overall smooth and intuitive workflow. I had previously tried other integrations like CedCommerce, LitCommerce, and Codisto, but Koongo is on a completely different level — truly another category.
Great to hear that Koongo is helping you manage your Amazon listings smoothly and that the flexibility and workflow are making a real difference.
We’re especially glad the platform stands out compared to other solutions you’ve tried, particularly with the newer Amazon SP-API requirements for creating products and listing offers.
Thanks again for your trust and support.
Koongo has proven to be the ideal tool for managing and publishing my existing catalog on Amazon. The system provides extensive filtering options, excellent control over pricing rules, and a workflow that feels both efficient and reliable. Before switching to Koongo, I tested other apps such as CedCommerce, LitCommerce, and Codisto — none of them came close. Koongo truly stands in a higher league.
The support has also been exceptional. Pavel, in particular, has followed me with professionalism and remarkable responsiveness, making the whole setup process smooth and problem-free. Absolutely recommended!
Really good to hear that Koongo is working well for managing and publishing your Amazon catalog, and that the filtering and pricing controls are giving you the flexibility you need.
Amazon integrations are constantly evolving, so we keep adding new features and improvements to make even complex setups as straightforward as possible.
The terminology and UI from this app could be improved a lot. On a weekly basis i have to contact them in order to understand certain functionalities like 'Order Sync'. Also their documentation is missing important information what makes it a lot harder to setup your store with Koongo. Overall not that happy and considering other apps instead of Koongo.
Our goal is to make it easier to manage product feeds, sync orders, and connect to multiple marketplaces. We appreciate your feedback and take it into account as we continuously improve the UI, clarify terminology, and expand our documentation to enhance the overall user experience.
L'application marche parfaitement avec Amazon. On avait juste un problème de reconnaissance des variantes de nos articles sur la marketplace d'Amazon : toutes s'affichaient en "neuf" au lieu de s'afficher en "neuf" ou "d'occasion". Le service d'assistance a réussi à reprogrammer ce qui devait l'être et enfin ! une application intermédiaire entre notre boutique Shopify et la marketplace d'Amazon fait le "job" à 100% sans que l'on ait à intervenir. Ça fait plaisir et ça fait gagner (beaucoup) de temps !
We’re glad to hear that the app is working perfectly with Amazon and that the issue with variant recognition was successfully resolved. Proper handling of conditions and variations is essential for accurate Amazon listings, and we’re pleased we could adjust the setup to ensure everything displays correctly.
