Koongo: Sell on Marketplaces , 136 avaliações

Raul helped me massively with my initial set-up and I look forward to working with Koongo going forwards. Thank you!

App works decent at first, requires some getting used to but has extensive runbooks in how to set things up. However, some runbooks just refer to contact support to set things up. We've sent multiple emails to support but had 0 response after 2 weeks.

Update: It seemed like there was a problem with their mail integration with zendesk. I was contacted by Raul and he is helping setting me up the last steps as we speak. Great service so far and would definitely recommend.

I was dealing with Pavel and he is an absolute credit to Koongo, guided me through everything and made it all easy. Such a fantastic app and such a great help for my store.

We have wasted literally hundreds of hours trying to get this app to work on our own and with their help. It sets up OK but the product filters and category mapping keep changing over time on their own. This is a huge problem if you have automatic downloads to your merchant center. They did assign an agent to our problem but they could never figure it out. Today, rather than spending my time redoing all our feed filters and category mapping again, I am looking for a new app.

I have selected the app to scale my business and save time. I am in the first days of implementation and what I see is very promising. On top of the quality of the platform the customer support is excellent.

very helpful assistance from Raul who makes sure to reply by the end of each day and addresses all questions.

I personally still find it difficult to navigate and add filters on Koongo and need the assistance of support, however I am hoping that soon this process will become more user friendly.

Great service by the support team. It was for me new information, but he truly helped me getting my webshop connected. Thank you

Super application! Dès qu'il y a une erreur, le support est réactif! Personnalisation en fonction des besoins. SAV au top réactif et professionnel!!

Extremely easy to use, very reliable and relatively cheap compared to commission based integrators. It is extremely helpful in generating feeds quickly and once set up all new products are automatically added. Great customer support too!

Very good app. And the support is very helpfull and quick! unlike the marketplace's staff i am working on......