Kraken ‑ Login as a Customer

Kraken ‑ Login as a Customer

$25 /měsíc. 3denní zkušební verze zdarma.
Hodnocení (5,0)
Recenze
Vývojář

Důležité informace

Vytvořeno pro vaši firmu
  • Použití přímo v prostředí administrátora Shopify

O této aplikaci

Uvedena

10. listopad 2020

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

ZenDesk, Gorgias

Simplify the login experience and provide an easy login method for visitors and migrated users.

Kraken's Login Helper feature makes filling out the login form less complicated. An effortless yet effective tool that helps clients determine if they already have an account by allowing them to check their profile information using only their email and displaying personalized messages, and immediately sending the account activation email. The procedure is especially helpful for migrations when customers do not have a password. Login as Customer feature is available only for Shopify Plus users.

Kraken's Login Helper feature makes filling out the login form less complicated. An effortless yet effective tool that helps clients determine if they already have an account by allowing them to check their profile information using only their email and displaying personalized messages, and immediately sending the account activation email. The procedure is especially helpful for migrations when customers do not have a password. Login as Customer feature is available only for Shopify Plus users. více
  • Improve experience by allowing users to find their profile using their email.
  • Activate accounts and display personalized messages, and send activation emails.
  • The account invitation process is completely automated by the Kraken app.
  • Custom messages are displayed during login process. Makes migrations simple!

Cena

3denní zkušební verze zdarma

Starter

$25 / měsíc

nebo $250/rok s úsporou 17 %

  • Simplified login process
  • Custom login messages
  • Send account activation emails
  • Login as customer (requires Multipass)

Starter

$25 / měsíc

nebo $250/rok s úsporou 17 %

  • Simplified login process
  • Custom login messages
  • Send account activation emails
  • Login as customer (requires Multipass)

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.

Počet recenzí: 2

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 100 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
20. leden 2023

This App has been an absolute godsend for us. We're moving to Shopify Plus from SuiteCommerce Advanced and use NetSuite as our ERP. We have 94,000 customer accounts which were imported into Shopify.

When we had done website migrations in the past, we were able to simply tell the customer that they need to reset their password before logging. But Shopify isn't like that. The out of the box experience for the customer is very confusing:

- The customer will try to login and it says they have no account
- the customer might try to reset their password and it says they have no account
- the customer has to "create an account" enter in all their information to then get a message that they have an account and to check their email.

There is no way to explain this to a customer without confusing them.

With Kraken though, the experience is super clear and straightforward. When our customer arrives on our new website and goes to login, they only see the email field. After they enter their email kraken will check if they've activated their account and if they haven't it triggers the account activation email and informs them on what do it. SO SIMPLE SO EASY.

We're launching our website next month and the relief my customer support team got on seeing this in action was incredible. It's even better than "please reset your password".

We had a few small issues with getting Kraken setup in our theme, but I reached out to support. Evan got back to me very quickly and got everything looking beautiful. Thanks Evan!

If you're migrating customers to Shopify this app is a MUST.

Otto Frei
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Seapixel odpověděl 25. leden 2023

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and thrilled to learn that our support team was able to assist you.

Datum úprav: 25. únor 2022

If you are migrating an existing customer base, this app makes it easy to reduce friction. Normally, when migrating, you would probably send out a mass invite email to all migrated customers, which is annoying and will probably be ignored by lots of customers. When they login the next time without having read the email, they will be confused because the account seemingly does not exist. With this app, the invite email is only sent out when the customer first tries to log in again and no error messages will ever be shown, reducing friction by a lot. The support from Evan has been great! Can recommend. Edit: The ability to login after a guest checkout is even better. Great app!

The Female Company
Německo
Doba používání aplikace: Asi měsícem
Vývojář Seapixel odpověděl 31. leden 2022

Thanks for sharing your kind & generous feedback! Amazing to hear that you would recommend us to other businesses. Please don't hesitate to reach out if we can help with anything else 🙌

O této aplikaci

Uvedena

10. listopad 2020

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

ZenDesk, Gorgias

Vytvořeno partnerem Seapixel

Informace o partnerovi Seapixel

Průměrné hodnocení: 5,0

Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 3

Spyrou Lekka 4, Marousi, Athens, 15124, GR

Podpora

Poslat zprávu

(219) 202-8658

support@seapixel.com

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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