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Had trouble installing it in the beginning, they contacted us immediately to try to fix the issue. It is now live on our site and we are happy to get started!
Man, these guys are ON THEIR GAME!!! I'd give them 7 stars if I could!
Have dealt with customer service / ticket system maybe 3-4 times, and they have been AWESOME in resolving whatever issue I may have had, and QUICKLY!!
They've resolved 100% of my issues, and their app has really helped out our business...giving the "social proof" that customers feel assured by, prior to purchase.
They even helped me customize the app a bit for our store, and did an amazing job of doing so!
Thank you guys so much for great coding, and great service! If only other apps could be as efficient and proficient as these guys are!!!! 5-stars!!!
Not only a great app, but the support is first-class! I had a problem with some coding and the team at Kudobuzz (Cheryl and Selom) worked super-quick to get it all fixed in less than three minutes from start to finish. Complete stars!
Naana was fantastic. Got me back up to speed on a technical issue I couldn't solve myself.
A review of a review app! I started using the free version of this app a couple of years ago and thought it was terrific. Unfortunately, I reached the point of needing to upgrade to the $20/month to continue and I just couldn't afford that last year, so I had to uninstall. Today I decided to reinstall and bite the bullet because I believe having a quality app like this one is essential to online sales, but even more importantly because of the rapid, helpful response I always receive from Cheryl anytime I've had any personal issues with using this app in the past (no probs with the app whatsoever, just a learning curve), including today, while I was considering the upgrade. I'm thankful for this product and for the professional assistance available. I look forward to using this app to its full potential and to updating my review to include more information after using it longer.
App does what it says and the customer service is great too. Would recommend Kudobuzz as we've had more reviews than ever before (when we had no app in place to do so). Every store must have this type of app in today's e-commerce world!
I've been happy with this App! Cheryl is super responsive and will help with anything I need. We recently changed our template which wiped out our reviews. I panicked, but she quickly got them right back up. Thanks!
Great App! Definitely worth the download, would recommend support in other languages. Our website runs in spanish. We can't wait to see it available! Some things come up in english and we are unable to edit those. GET THIS APP! :) Its slick, and love the Facebook feed.
Amazing customer service! Very cool app, straight forward, invaluable and discreet. Essential for any website looking for reviews.
We had been using the Kudobuzz on another platform before recently switching to Shopify and really wanted to be able to carry this over too. The tech support from Kubobuzz was fantastic and made our changeover easy, even bringing over all of the previous reviews. This little app does everything we need and want. Thank you Kudobuzz!