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Great app and easy to use. Increase trust for customers to buy online.
Great app! Really enjoy using it! After trying a few similar apps I'm glad to have found this one! Good work team!
Kudobuzz is such a great app, it allows me to create polished and professional reviews from my customers and seamlessly integrate them into my site.
10-6-17 I am happy to report that after my last review update, Cheryl reached out to me immediately and they are working on the issue. So thankful the wonderful KB service we've always received has returned, and was only caused by a misplaced email. :)
Edited 10-4-17 Downgrading my review. After several happy years with this app, problems arose in Aug of 2017 that are not being dealt with. Facebook reviews (a very important part of our marketing)are no longer being displayed and they look like ads instead of reviews. I notified Cheryl on Aug 23. Received a response right away that the tech team would investigate. I again emailed one month later on Sept 22 and have received no response nor resolution to the problem. It is now 10-4 and I feel like Kudobuzz has abandoned us, yet they keep charging us. I can no longer recommend this company unless/until this issue is straightened out. I don't know what is causing such a drastic change in customer service, but it doesn't bode well for the future of this app. I sure hope they're not about to pull the plug on it.
(Original review)I have been using the paid version of this app for almost 2 years now and have found Cheryl to be quick to respond to issues and provide support. It is updated regularly and has been a great help in getting our customers to provide reviews.
Update 11-16-16 I continue have a great experience with this app, and receive magnificent support from Cheryl. It is one of the few apps that is REALLY worth its price.
AAA+++ Absolutely Awesome Customer Service, quick and prompt responses. Easy to use App, would recommend to anyone who wants to utilise reviews from other sources, like Facebook and Twitter. Thank you so much!!!!
Very good customer service. Naana and Adbul were great and help me with my website reviews. Many thanks!
Cheryl was awesome! She responded quickly to my questions and installed app exactly where i wanted it. Thank you soo much! Wish you guys were on Googles list for review sites. That's the only thing I'd recommend to look into for improvement.
Great App. Automatically sending out emails has raised how many reviews I get by a great amount, and the it doesn't slow down your website for others to see the reviews, which is important to me.
I sent them a couple suggestions, and they replied promptly. One feature was in the works, and the other was being tested and ready to roll out.
Great App
a cool app that not only collects your review across platforms but also repost them thus increasing brand awareness on social networks!very cool and practical!
I love the app. Exported all reviews from other marketplace shop. Also, there is an option to convert reviews to product reviews.
Excellent customer service!