Kudobuzz Product Reviews & UGC , 347 recensioni
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I had some issues and Chi from Kudobuzz help me with ALL of them! Her patience and excellence customer service helped calmed all my worries. She didn't rush me during my chat session with her but made sure that every question I had was answered. Thank you so much!
Most of the app works well but when to upgrade to get more features. That don't work very well you are stuck dealing what a chat bot that is no help. And they are closed most of the time..
We appreciate your reaching out to Kudobuzz customer support. Please note that our live chat is presently unavailable, as it is outside of our regular working hours.
You are welcome to leave your message below, or if you prefer immediate assistance, we recommend consulting our helpful guide at https://support.kudobuzz.com. Additionally, if you could provide your contact number and specify the most suitable time for us to contact you, we will do our best to accommodate your needs.
Thank you for your understanding and patience. We look forward to assisting you as soon as possible!
Hello! I'm sorry our working hours don't align with your availability. Please feel free to leave us a message via live chat or email at hello@kudobuzz.com with your concerns, and we'll respond during office hours.
Bad experience. Continued to charge even after I cancelled their plan. After i flagged out the mistake, they promised to get back at the soonest, but after 3 working days, they still did not respond. After checking with them again, they mention they are prepared to only refund the latest month's charge. Do be careful installing this app, unless you dont mind having your card charged monthly (even after cancellation). App is not even very useful in the first place nor helped to bring extra sales.
I apologize for the inconvenience you experienced with your subscription. Rest assured, we've resolved your issue effectively. Should you need further assistance, please don't hesitate to contact us through our live chat or email at hello@kudobuzz.com.
Your feedback matters greatly to us, and we kindly request you to consider updating your review based on the positive resolution. Thank you for your understanding and support.
Doesn't work with 2.0. Says it does, but when you try to add a block or widget anywhere on the page, it doesn't show up. Using Dawn theme.
Thank you for the feedback and sorry for the trouble. To have your widgets show on your Shopify 2.0 store, kindly enable the Kudobuzz Shopify loader. Here's a guide to assist:https://support.kudobuzz.com/en/article/adding-the-kudobuzz-app-to-your-shopify-site-86g7nx/
The free plan doesn't include Etsy reviews, only Facebook reviews. The price is way too steep (£19.99/month) for only importing reviews.
We are super pleased with Kudobuzz in our store, Culinary Teas. The team is tremendously responsive. To get started, Kena helped us migrate 1000 reviews from our old site into Kudobuzz, painlessly and accurately. To help us grow, they helped us get rich snippets working for our reviews to show up on Google. Thank you!
Customer support is excellent, fast and efficient.
Thanks for all your help Kena !
Fantastic, fantastic support and a great product. We have a ton of testimonials on Facebook and were able to pull those into our site and make it look just like the site design - which was awesome. We don't have any product reviews yet but we have that installed now with the help of support and we look forward to having this important feature on our site - thanks KUDOBUZZ!
Very nice app and great support from Kena!
Very good customer service. Naana and Adbul were great and help me with my website reviews. Many thanks!