レビュー (348)
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App has been installed for months now but have had technical issues with the Review request email. Many customers that placed orders months and even a year ago have received a review request email. Tried to resolve to no satisfaction and have deleted app because of negative impact on customer good will. Very disappointed and would not recommend.
Fantastic app, fantastic customer support, fantastic everything. Really pleased with the App as a whole and whats more the customer service is just superb. Time is money to us and its clear the guys at Kudobuzz appreciate this and react accordingly.
Compared to all other review apps Kudobuzz comes out head and shoulders above the rest in every way and for a fraction of the price. Thanks so much guys, you will go far I'm sure!
I have been trying to contact support and they never respond. I want to like the app and I even upgraded to paid version. You would hope that for a paid service the customer service would support the investment. Very disappointing.
We're very sorry about the delay. Sadly, our timezone puts us slightly ahead and we were not able to catch your emails. We responded as soon as possible and we hope to hear back soon
BEWARE OF THIS APP & THE SERVICES PROVIDED! Used for a year and it properly worked about 3 months out the entire year. I constantly had to communicate with the NON-EXISTING CUSTOMER SUPPORT that they have who are EXTREMELY INCOMPETENT. I basically GOT ROBBED they did not provide the service I paid for and when I would complain about it they would have a bad attitude, they ended up closing my account when I requested I be compensated for all the months my reviews did not port, they closed the account WITHOUT ever refunding me or fixing the issue that was at hand. PLEASE LOOK ELSEWHERE the service provided by this app will be a headache in the long run.
EDIT JULY/2016
After experiencing some issues with the service, they have done some fixes and it seems to be stable again.
The review platform works well, and if it stays up 24/7 we are happy to stay as customers.
It does what it says and has an attractive display. The website is a bit confusing however, and the free version only allows you to connect one social account.
Great app and a very responsive, helpful developer. I highly recommend :)
A great app that i love to use and great user interface but since Jun 16 they limit to 50 reviews for free account. Disappointed to know that i have to pay even I just need the basic features of customer leaving rating and just publishing it. Will look for other free alternative apps.
Great app and fast customer service! Installation of the widgets was a bit hard for me but I was helped very good and fast by customer service.
Amazing App. And the customer services responded quickly.