Kustomer

Kustomer

価格設定
無料インストール。 追加料金が適用される場合があります。
ハイライト
最新テーマに対応
評価
5.0 (18)
開発者
Kustomer

Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. さらに表示する
  • Full View of Customer Orders via Shopify Data Integration
  • Direct Order Refunds/Cancellations from Kustomer Timeline
  • Efficient Order Data Access and Search within Kustomer
  • Dynamic Message Customization with Shortcuts
  • Automated Updates with Chatbot Templates
ハイライト
最新テーマに対応

言語

英語、 フランス語、 ドイツ語、 イタリア語、 ポルトガル語 (ブラジル)、 ポルトガル語 (ポルトガル)、 スペイン語、 中国語 (繁体字)、 中国語 (簡体字)、と 日本語

連携対象システム・アプリ

価格設定

Shopify請求書とは別に、Kustomerによる外部請求がある場合があります。 詳しくはこちら

Free

無料インストール

From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate

すべての料金はUSDで請求されます。 すべての価格オプションを見る

レビュー (18)

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2025年6月24日

Kustomer integrates well with Shopify. All order info comes through to the customer's timeline and allows us to easily see order history. We have had kustomer integrated with Shopify for a few years and have never had any data syncing issues. We also are able to funnel specific orders from Shopify to specific fulfillment channels within our organization, giving our customers a better experience.

Zurchers
アメリカ合衆国
アプリの使用期間:約5年
2025年7月1日

We've been using Kustomer for a few years now after switching from another CRM, and it’s been a game-changer for our support team. The seamless Shopify integration lets agents view and manage orders directly within conversations, cutting down on time and clicks. The unified timeline, automation tools, and custom workflows have helped us streamline support across email, chat, and social channels. The UI is clean, the reporting is robust, and their support team is consistently helpful. Highly recommend for any growing Shopify store looking for a scalable, efficient CX solution.

BaubleBar
アメリカ合衆国
アプリの使用期間:2年以上
2025年7月3日

Kustomer keeps things running smoothly. I can see all the Shopify order info, process refunds, check past conversations, and keep everything organized. No more jumping between a bunch of tabs. It also pulls in emails, chats, and social messages, which is super helpful. It’s easy to customize and their support team has been great. If you’re running support for a busy store, this is definitely worth it.

iTOUCH Wearables
アメリカ合衆国
アプリの使用期間:約3年
2025年6月24日

We've been using Kustomer for several months now, and it has completely transformed the way we handle customer support. The integration with Shopify is seamless—agents can view and manage order information right alongside conversations, which saves time and reduces back-and-forth.

The platform's unified timeline and automation tools have helped us streamline support across channels like email, chat, and social media. We've also been impressed with the custom workflows and reporting capabilities, which allow us to tailor the system to fit our team's needs.

Kustomer's UI is clean and intuitive, and their support team is responsive and helpful. Highly recommend for any growing Shopify store looking for a scalable, efficient customer service solution.

Lockly
アメリカ合衆国
アプリの使用期間:3ヶ月
2025年6月24日

We've been using Kustomer for a few years now, switching from Zendesk, and are very happy with its features and pricing.

Rosefield Women's Watches & Jewelry | Official Website
オランダ
アプリの使用期間:約2年

サポート

アプリサポートはKustomerによって提供されています。

リソース

この開発者は日本語での直接的なサポートを提供していません。

開発者

公開日

2020年4月29日

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