Kustomer
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Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.
- Full View of Customer Orders via Shopify Data Integration
- Direct Order Refunds/Cancellations from Kustomer Timeline
- Efficient Order Data Access and Search within Kustomer
- Dynamic Message Customization with Shortcuts
- Automated Updates with Chatbot Templates
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Idiomas
inglês, francês, alemão, italiano, português (Brasil), português (Portugal), espanhol, chinês (tradicional), chinês (simplificado) e japonês
Funciona com
Recharge, Loop, Aircall, ChannelReply, 40+ Integrations, KlaivyoCategorias
Mensagens em tempo real
Respostas automatizadas
Personalização
Preços
Você pode receber cobranças externas do parceiro de pagamentos Kustomer, fora da fatura da Shopify. Saiba mais
Free
Grátis para instalar
From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Ver todas as opções de preço
Avaliações (13)
- 100% das avaliações são de 5 estrelas
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0% das avaliações são de 4 estrelas
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0% das avaliações são de 3 estrelas
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0% das avaliações são de 2 estrelas
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0% das avaliações são de 1 estrelas
We have been using the Shopify integration into Kustomer for quite sometime now, and its made things so much easier. Shopify being such a heavy site can be very taxing on the computers we use. With the integration into Kustomer, its allowed us to minimize the amount of tabs running at once keeping our machines running well. The speed at which we see the information is also great, no need to wait for long load times.
We love the shopify integration in kustomer! It really helps our agents help customers faster with orders and be able to process quick actions like refunds. The enhancements made have really helped!
We've tried other platforms, but honestly, Kustomer is the best. We love how it's customer-focused, rather than ticket-focused, so reps can easily see every order and every interaction we've had with a customer (including chat, DM's from social media, phone calls, SMS, etc.) This helps us easily close out duplicate tickets and allows the customer to deal with one rep throughout the whole process. Support is awesome and helpful and the integrated Knowledge Base (internal and external) helps customers help themselves. We also love the easy-to-set-up chatbots!
Killer app - amazing integration that make supporting Shopify customers FAR easier than any other support tools.
Our company, AXIL, loves using Kustomer. We've finally been able to track our customer service efforts all under one roof without emails and social media messages getting lost. 5 stars!
Atendimento
Kustomer pode responder a qualquer pergunta que você tenha sobre o app Kustomer
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Lançado
29 de abril de 2020
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