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This is a great application, really fast, I appreciate the efforts of support for the help, it is really the best program that I recommend Great app and friendly support. I love this.best app for 2023
Thank you Parker for careful explaination,but the app seems not so easy to use, input review for two products, one with picture, but another one failed .
I really like the way the reviews look on the website! Super modern looking! It is super easy to import reviews and sort out the bad ones. Reccomend
Very bad app and I suggest not to waste your time using it. It is not reliable, it is not legit, and it sounded to me as a scam. Why scam? be careful giving them access to your shop. Who knows what they are doing?. Another very important issue is they try to make you pay to use it. They get jealous when they see you upload so many reviews for free. They then make changes to the App so you won't be able to use it anymore. Their free version? Yes it was but not anymore. They make changes to the App really quick so you be feeling ok with 1 minute and then then next minute is not working anymore. Just don't waste your time because you will end up loosing all the reviews in case you uninstall the App. Just be careful giving them access as well "Big warning".
Hi there!
I'm so sorry that you had this experience with our app. We've looked into the issue, and it seems that you need more guides to use our app properly. We sent you the image instructions, tutorial videos every time you raised your concerns. Also, when you needed to customize the old feature that had been updated to a new one, we brought it back to you.
We follow strictly the collaborator invitation approved by Shopify for the best support and you also agreed with that. In an urgent situation, we had your permission to share screen via TeamViewer so we could remotely troubleshoot the issue and showed you how our app works for the best performance.
We always want to make you happier and bring more benefits to you. That's why you see the upgrade suggestion pop-up. You're such a special customer for us to work harder to improve our service.
Once more, I'm sorry that our service have not met your expectation. Please let me know if I can be of any other help!
best app ever................................................................. really love it ........
Thank you for your review! We're constantly working on improving our product as you wish.
Very bad app, it is free when I installed it, but it charged you when 3 months gone. also you can't export all your reviews, the customer service is horriable ,DON'T USE IT OR WASTE YOUR TIME!! GET SCAMMED!!
Hello, this is Jillian from LAI Support team.
We checked and you used many premium features for free for 3 months because the store was in development mode before.
Even after you transferred your store to a paid Shopify plan, you did not upgrade to any paid plan of our app, so there must be no charge included. If Shopify charged you due to any technical issue (because the charging process is automatically controlled by Shopify), we'd refund you if we received the payout from Shopify.
We also assisted you with exporting all your reviews and sent them all to you when you requested it.
For more details, we sent you a message and are looking forward to hearing back from you.
Best regards,
Jillian from LAI Product Reviews.
Excellent customer service, and features match some of the best like LOOX, actually they are better than LOOX! Help with customizations that other review companies couldn't do - Excellent, wow! Thank you!
like it! helped a lot with my store, and really added some much needed fluff to my product pages. Awesome!
LAI Product Reviews es una plataforma excepcional con un servicio impecable. Su integración con Shopify es una ventaja destacada, ya que su aplicación es excelente y fácil de usar. Permite a los usuarios gestionar y mostrar reseñas de productos de manera eficiente en sus tiendas en línea. Sin embargo, lo que realmente destaca es su excelente atención al cliente. El equipo de soporte de LAI Product Reviews es amable, receptivo y siempre dispuesto a resolver cualquier duda o problema. En general, es una herramienta imprescindible para aquellos que buscan impulsar la confianza de los clientes y mejorar la experiencia de compra en línea.
Phenomenal,First and foremost, the app's intuitive design makes it incredibly easy to navigate and find the information I need. The layout is clean, organized, and aesthetically pleasing, ensuring a delightful user experience. It's refreshing to see an app that prioritizes simplicity and user-friendliness without compromising on functionality.