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The support team is awesome, i had some issues in installing the widget and Alena was able to help me out even though it was the weekend. Awesome support and im really happy with the app
Great support, great app, 10/10
Such an amazing application . SUPPORT FROM DORRIS is just next level . Thanks a lot
I would never ever use this again, avoid this like the plague if you value your product page's quality.
Had two weeks of randomly not showing review section or rating star section. Had to ask support way too many times to fix it. Every time they fixed it, I check the next day to find it disappearing again. Even when they did happen to make the sections show, the review images would be on and off. Mix this in with it showing on mobile and not desktop or vice versa and you can see how frustrated I am with them.
They'll answer your support ticket quick alright but the problem just persists and never gets fixed.
Hi, this is Jillian from LAI Product Reviews.
I'm really sorry to hear about your experience and the frustration it caused. Thank you for being so patient with us during this time and for giving us multiple chances to fix the issues.
Your feedback helps us identify where we need to improve, and we truly appreciate you bringing these problems to our attention. We're working hard to ensure our app is reliable and meets your needs.
Thanks again for your patience and understanding. We hope to earn back your trust in the future.
Best regards,
Jillian from LAI Product Reviews.
muito bom suporte é top
Support Staff are Epic and super helpful. The app is so easy to use - highly recommend
Great customer service on adding codes for my star ratings to my product pages. Jesse is a star!
very helpful
Destek çok üst seviyede kaliteli
Thank you! 5 star rating - saved me so much time, amazing honestly!
I spoke with Emily and she was so helpful. There was no waiting time, and she sent me screenshots and provided me with even extra information to help me resolve my issue. communication between us was so clear and she was very patient, i didn't know what to expect as it is a chat box but i could tell Emily was on to it and looking for a solution the whole time.