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It definitely help to convert ! Do not hesitate
Very helpful and fast!
This app is easy to use, 24/7 customer service always available when you needed and they resolve your issue immediately! It is honestly the best review app for shopify!!!!
Great customer service. It sucks it charges money on different things but overall great.
Emily was super helpful
Atendimento ótimo, tive uma experiência ótima com um problema que tive, Doris meu deu todo apoio e atendimento.
Thank you! 5 star rating - saved me so much time, amazing honestly!
I spoke with Emily and she was so helpful. There was no waiting time, and she sent me screenshots and provided me with even extra information to help me resolve my issue. communication between us was so clear and she was very patient, i didn't know what to expect as it is a chat box but i could tell Emily was on to it and looking for a solution the whole time.
I've been using the app for a long time now. I am very satisfied for the following reasons:
- The app works perfectly
- User-friendly dashboard
- First-class customer support
- Fast response time
- Individual customer requests are implemented
Thanks to Parker, Emily and the whole team for the GREAT support!
Keep up the good work.
I would never ever use this again, avoid this like the plague if you value your product page's quality.
Had two weeks of randomly not showing review section or rating star section. Had to ask support way too many times to fix it. Every time they fixed it, I check the next day to find it disappearing again. Even when they did happen to make the sections show, the review images would be on and off. Mix this in with it showing on mobile and not desktop or vice versa and you can see how frustrated I am with them.
They'll answer your support ticket quick alright but the problem just persists and never gets fixed.
Hi, this is Jillian from LAI Product Reviews.
I'm really sorry to hear about your experience and the frustration it caused. Thank you for being so patient with us during this time and for giving us multiple chances to fix the issues.
Your feedback helps us identify where we need to improve, and we truly appreciate you bringing these problems to our attention. We're working hard to ensure our app is reliable and meets your needs.
Thanks again for your patience and understanding. We hope to earn back your trust in the future.
Best regards,
Jillian from LAI Product Reviews.
Perfect team, perfect service