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Good app, but don't like how they make it harder to write a review that's not five stars--it's unethical.
Thank you so much for your valuable feedback! We would love to follow-up with you regarding to your issue via ticket #4844. Please help me to check your mail box and I look forward to hearing from you soon!
Je supprime des avis mais il reste sur ma page produit.. L'assistance ne me répond très rarement voir jamais.
Dear Admin,
We genuinely apologised for the experience you have with our app. Due to the timezone difference, we couldn't provide real-time support and we are very sorry for that. The edit feature just had a small issue but we nailed it. We already contacted you via our live chat and we look forward to your response over there. Please let us know what we could do to make up for this issue and help you further!
Jillian is amazing super fast and awesome thank you!! She helped me immediately and did everything instantly
Excellent app, highly recommended. Had issue at first but with the help of their customer service. It was easy to navigate. Thank you Janice for guiding me importing amazon products, pop-up and social media. Also wanted to thank you Dale for setting the star reviews. Best customer service by far. Responded to my concern right away. Again, I wanted to thank you. Your support is greatly appreciated.
Hey Zenaida Mart team,
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right. Please let us know if there is anything else you need ❤️
Have a lovely day!
Looks new app but Nice one, easy to navigate. works properly. strongly recommended. thanks to the team <3
Did what it was supposed to do. I'm not very tech-savvy, but I figured this out. It was pretty easy to get the reviews on my website. This is great!
Horrible.
I would NOT recommend this app and I suggest you do not to waste your time installing it. I have doubts it is legit, because the email automation to ask for reviews wasn't working, nothing was working actually, and immediately they wanted to have full access to my account. You better be very careful giving blind access to your shop. Who knows what they are doing?... The app doesn't work as it is supposed to. And while installed I received reviews but they delete them when you uninstall the app. Stay away.
Hello, this is Jillian from LAI Support team.
First of all, I would like to apologize for all dissatisfying experiences you have with our app, especially on required steps to activate emails. For more details about this email issue, I sent an email to r****v@hotmail.com, we extremely hope you can check and reply to us.
Secondly, Collaborator access to stores is a feature provided and protected by Shopify. We cannot and will not harm your store with any actions. Requested sections for the access are sufficient to assure that we can solve your query.
Lastly, our app removed all code and related data from your theme to prevent any unexpected issues because after the uninstallation, we cannot maintain those data carefully as if you still used LAI. Instead, we provide an Export feature that allows you to use imported reviews when you need.
We hope you to give us another chance to deliver our best services.
We honestly wait for your response.
Overall very good app, has a range of options. Jillian has been great support with my queries, would definitely recommend!
It's really great app, and they have an awesome support team , they response in no time, I would strongly recommend this App
This is a great app with lot of features. Love it. Now I can import Aliexpress reviews and edit option is also awesome.