LAI Product Amazon Reviews

i was having an issue with uploading reviews and jumped on with chat support. I was assisted instantly and found the support amazing and NOT A.I

highly recommend

I am very satisfied with the service from LAI product reviews
And I got an amazing service from Emily! She was super friendly and got a very quick response! Really happy with this service

I could not download reviews today as the Amazon site was down for maintenance, however the lovely ladies at LAI were so helpful.

A little earlier in the day I had another issue seeing my reviews in my store and they promptly rectified the issue for me.

They went above and beyond to assist me today. Good old fashioned customer service is still alive and well and LAI. I will continue to recommend this company moving forward.

Thanks LAI Team - Annie

I'm very happy with this app.
1. the customer center in the app gives me a detailed and friendly explanation.
2. they first inform and explain things that can help someone who is using this app for the first time.
3. they try to do their best to get things done even though it's late at night.
4. if something is a bit complicated to set up, the tech team will help me set it up personally.
5. for things that are more beneficial to my business that I can get from this app, they give me tips and help me set it up.

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This App has been very easy to use, I did have some trouble finding something that has been recently changed, Emily was so very helpful, I wouldn't of been able to do what I needed to do unless I had her, so thank you Emily :)

I wouldn't hesitate in recommending this app to anyone looking for a review app for their store. Not only does it look great their customer service is impeccable. I had the pleasure of a very helpful assistant called Kim who was so polite and helpful. defiantly 5 stars deserved.

Alena walked me through importing from several different links, she made changes to the store in real-time that I requested, and made sure it was exactly what I wanted! Can't say enough good things about this app and more importantly, the service I received from Alena!

Thank you!

Customer service was amazing - Doris was very helpful. Very impressed that you have been able to work around a tech issue by having customer service import the reviews for you .

I recently switched from Loox Reviews to Lai, and I couldn't be happier with the transition! The support from Lai has been absolutely top-notch—hands down the best I've ever received. A huge shoutout to Emily, who has been so attentive and supportive, and the dev team, especially Anthony, for going above and beyond to create a custom widget just for me! They customized it as a kind gesture, even though I'm not on the plan that typically includes customizations. No questions asked, just genuine support. Lai Reviews has truly set the bar for customer service, and I’m so glad I made the switch!

I had a question about the app and Alena from the support team was absolutely amazing! She responded super quickly, addressed my concern thoroughly, and was incredibly kind throughout the process.