langify ‑ translate your store , 1 468 arvostelua

Non-efficient customer support. I tried to uninstall the app and it did not remove all their code. After I contacted them they told me no code was left and that was not true and later they have also realized that. They told me to reinstall the app, then to uninstall, then to install again (I have lost hours with this) I still do not have my problem solved and no reply for over 5 hours.

Great support efforts from Michael who reacted at 2 a.m. on a Sunday morning to solve an issue with installing the app due to a previous installation.

The customer support is just amazing! Not so complicated to use, sometimes it does not work properly (or I just don't understand how it works) but again, I just sent an email and then the customer support team did everything for me. This is the first time I see such a good customer support. I definitely recommend this app, you won't be disappointed.

Great support, we had some misunderstandings at the beginning but they really helped me out eventually, been using the app for a long time and it's very reliable. thanks!

Best support ever from one person: Sabrina! The 5 stars go to her support mainly for helping with everything that I had to do. Always available and always sharing what went wrong and how could i had fix it.

On another note: Langify(Shopify) unfortunately doenst let you translate our urls. So too bad for our SEO.

Still regarding support a person named Wolf, was not of much help at all. I asked something and he or she basically said that i could, basically, consult their FAQ. When i asked my question i had already searched everywhere and tried to do things on my own. To get that sort of response from a human its ridiculous, a bot could have easily said that. Human support has the responsibility(response+ability) of being much better!

About the app: its sort of easy to use, except when we're trying to translate certain elements that are hardcoded.

Conclusion: everyone at support center should learn from Sabrina, copy her style and try to be as helpful as she is. It makes a world of difference to be her customer or to be Wolf's customer. If I didn't have her support i would probably not be using this app.

Brilliant Customer support: extremely quick and efficient. The agents provided me with ad-hoc video and screenshot to make the set-up error proof. The app itself it very easy to use.

Amazing app, very easy to use, and their support team is extremely helpful and responsive.
عظيم جدًا، استخدمته للنسخة العربي من الموقع الخاص بالشركة اللي بشتغل فيها، مش معتمدة على ترجمتهم بشكل كبير لأنها آلية، لكن المزايا التانية للتطبيق عظيمة وبتوفرلي خيارات كتير. والحقيقة أنه أبسط وأسهل وأوفر بكتير من الاستخدام عن Weglot اللي قعدت معاهم 3 شهور وفي النهاية مقدرتش أطلع بالنسخة العربي من الموقع.

Great app with fantastic support. They answer fast en do their best to achieve what you want. I recommend everyone to use this app.

Best support team ever! Fast and furious!)

Great support service, able to provide solution within 24 hours. Overall the app is very easy to use.