langify ‑ Traduci lo store

This is an awesome app. Really helped me to translate my store into Croatian. But the best thing is the support team - they helped me a lot, and they reply almost instantly. We fixed around 10 small problems within 1 day. I could not recommend more.

Lukas Horvat,
www.giftingjunction.com

Great service! When I had some difficulties with placing the language switcher in my theme, people from support were very helpful and fixed it for me.

I will keep this app. Use this app for translating my shopify shop into German language and it works. Doing translations is a bit work but it is worth doing it. Even the support for the translations inside the cart was great. Also on sunday a solution was provided - Awesome!

Perfect support, and user-friendly platform

Very useful, Amazing Customer Service! I just installed and it´s quite good. Not so difficult to understand.

Quick answer for support (thanks Sabrina), great app for custom translation, absolutely 5 stars for this app ! :)

The app is very usefull ad the assistance is fantastic! They helped me many times. The only negative aspect for me is the payment of more words for the translation of products descriptions.

This should be the second review. Always satisfied with the support team. Always reply so quickly and so helpful.

The Plugin does what it is supposed to. When we had "problems" the support was just extraordinary and we got super fast replies within minutes that solved our problems - great product! would buy again.

Reading all these reviews, I’m not sure I've tried the same app as the other users. We lost an incredible amount of time trying to make it work. Sure, customer support is kind and fast to answer, but this didn’t change much for us. There might still be cases in which Langify could work for you though. But having tried both Weglot and Langify, the very few extra features of Langify really aren’t worth the pain.

1. Your data is not safe (for now?)
- Every single liquid file of your theme will be changed by langify. This is the case because of the way the app works, but this will make your own changes on your theme extremely painful to make. “Deploying” langify on a theme was taking us literally 15 minutes every time. If you don't edit your theme properly in between, good luck to recover your data.
- Have you read about translations import and export? We tried it, and you have to know that theme sections aren’t exported even though it’s nowhere in the documentation. Sections are an essential part of any modern shopify store, yet they can’t be exported from Langify. The files that are exported have clear implementation mistakes anyways, so it will most probably be useless or dangerous to use. Clearly wrong publicity here.
- If you happen to have different store users on langify simultaneously, their work can be erased because there’s only one session for the whole store. So you can’t have two users translating in two different languages simultaneously, otherwise you risk losing everything (which we eventually did, with a language overwritten on another one, and the other one lost).

2. Translating on the langify website is a painful experience
- The admin website is incredibly slow, especially if you try to do Theme translations
- Some pages throw “Error 500”, making you lose your work on the way
- We had to manually contact the support so they could add support to our theme section keys, which is based on a Shopify official theme
- Many things like extra meta fields are absent from the panel

For all these things, I'd have been happy to read the documentation and know about the app's limitations or gotchas, but when you need it, the documentation is way too superficial (just a bunch of screenshots), which obviously makes you have to contact the developer, who is then overwhelmed and can't fix the app. Why not spend a day just documenting everything properly? Maybe this would decrease the amount of daily support tickets.

I don’t mind the absence of some features like automated translations. I mind that the features advertised don’t work properly. All these positive reviews have misled us, and I wish there had been a review warning me about the gotchas of this app before I lost my time.
The dev promised some fixes, but still, the app shouldn’t advertise on features that are not ready, and clearly state what's not working properly yet when it's such vital parts of the app.
Again, it might work out for you if you just want a very basic service, but in this case you're much better off with Weglot anyway.

Note: Even though I'd might have given it maybe 2 or 3 stars, I'm leaving 1 star as a warning for all the things you should know before going with it. I'll be happy to change my review whenever the features listed on this page work properly and don't require the manual intervention of the staff, as any customer can expect.